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HFS recognized EY as a Horizon 3 Market Leader for its advisory-led, AI-enabled approach to GCC transformation.
EY has been recognized as a Horizon 3 provider and Market Leader in the HFS Horizons: Global Capability Centers (GCC) Services Report 2026. The recognition places EY among the industry's leading Global Capability Centers (GCCs) service providers and acknowledges the firm's ability to help organizations design, build, scale and transform Global Capability Centers through a combination of advisory, execution and innovation capabilities.
The HFS assessment evaluated 24 service providers on their Global Capability Centers (GCCs) offerings, examining their value proposition, execution capabilities, go-to-market strategy and market impact. Horizon 3 providers represent the highest level of maturity in the HFS framework, recognized for their ability to combine strategic advisory, execution excellence, ecosystem orchestration and innovation-led transformation.
According to the report, EY delivers end-to-end GCC lifecycle services that bring together consulting, tax, risk and technology capabilities. HFS highlighted the firm’s ability to support enterprises across the full Global Capability Center (GCC) journey, from strategy and design to scale, optimization and transformation, supported by integrated governance and transformation frameworks.
The report also recognized the firm’s investments in intelligent GCC frameworks leveraging AI, automation, proprietary platforms and workforce transformation initiatives. These capabilities are helping organizations evolve their Global Capability Centers (GCCs) beyond traditional delivery models toward more intelligent, future-ready and data-driven operating models.
We are delighted to be recognized as a Horizon 3 Market Leader in the HFS Horizons GCC Services Report 2026. This recognition reflects our commitment to helping clients unlock the full potential of their GCCs through a consulting-first approach that combines deep advisory capabilities, lifecycle execution and AI-led transformation. As enterprises reimagine GCCs as strategic value creators, we remain focused on enabling scalable, future-ready operating models that drive long-term business impact.
The recognition comes at a time when Global Capability Centers (GCCs) are playing an increasingly strategic role within global enterprises. HFS notes that organizations are looking beyond operational efficiency and seeking greater business value, innovation and transformation outcomes from their Global Capability Centers (GCCs) investments. The report highlights a growing emphasis on AI-enabled operating models, ecosystem collaboration and outcome-driven transformation.
Achyuta Ghosh, Executive Research Leader, HFS Research, said that EY is helping enterprises evolve GCCs into intelligent, AI-enabled value hubs.
We are honored to receive this recognition. As organizations establish new GCCs, their focus is shifting from cost and scale to building strategic capabilities that can accelerate AI adoption, strengthen talent pipelines and support business growth. This recognition reflects the firm’s ability to help clients design and build GCCs that deliver sustained enterprise value from day one.
Delighted to see EY recognized as a Horizon 3 GCC Orchestrator in the HFS Horizons GCC Services 2026 report. This acknowledgment reflects the trust our clients place in us to help build future-ready GCCs that combine talent, technology, AI, and ecosystem partnerships to drive meaningful business outcomes and sustainable growth.
As Global Capability Centers (GCCs) continue to evolve into strategic engines of innovation and growth, EY remains committed to helping enterprises navigate that transformation journey. EY being named a market leader by HFS reinforces the firm's position as a trusted advisor and transformation partner for organizations looking to create intelligent, AI-enabled GCCs that deliver measurable business outcomes.
How EY can help
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Our Global Capability Centers(GCC) Advisory practice, led by a team of professionals can help your business be future-ready for the digital disruption.
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EY a leading consulting firm, offers comprehensive business consulting services, management solutions, and strategic advice to help businesses drive growth and achieve success.
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Global Capability Center-as-a-Service (CaaS) at EY offers end‑to‑end GCC setup, scaling and transformation solutions to drive strategic innovation and growth.
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