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Retail
Today and tomorrow, successful retailers will be those that achieve the perfect balance between relevance, agility, efficiency and risk.
Our latest thinking
Changing consumer preferences: Driving potential for the highest growth sector globally
India's CPR sector to grow, driven by digital innovation, e-commerce, and eco-conscious consumer demand, focusing on personalized shopping. Learn more.
AIdea 2025 report - Industries in transformation: Retail, consumer, and e-commerce
GenAI is transforming India’s retail, consumer, and e-commerce sectors, driving 35%–37% productivity gains by 2030 through AI-powered growth & engagement.
How India's consumer durables industry can foster global leadership by 2030
India's consumer durables sector aims for global dominance by 2030 through innovation, quality, and strategic partnerships, enhancing its market presence.
How EY can help
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EY Commercial Transformation offerings help businesses reignite growth by optimizing sales, marketing ROI, & deploying strategy, analytics, & capabilities.
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY-Parthenon teams can help your business identify and implement consumer strategies relevant now as well as in the future. Find out more.
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Discover how EY's customer engagement services can help your business improve sales & service productivity as well as maximize return on marketing spend.
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