Managed Learning Services

EY delivers learning programs at scale through a global network of facilitators, coaches and subject matter experts. We support instructor-led, virtual, blended and AI-enabled learning experiences across leadership, behavioral, digital, AI, data and functional capability domains. Our delivery model also includes executive coaching and access to ready-to-deploy expertise, helping organizations rapidly build critical skills and drive workforce transformation initiatives.

Our learning administration services provide the operational backbone required to run learning programs efficiently and consistently. We manage learner communications, enrollment administration, scheduling, reporting, data management and helpdesk support, leveraging automation and AI-enabled workflows to improve learner experience and operational efficiency.

EY helps organizations optimize their learning ecosystem through end-to-end vendor management. Our services include vendor selection and onboarding, contract and supplier management, performance monitoring, SLA governance, scorecard reporting and vendor enablement. Leveraging established processes and platforms, we help clients improve quality, transparency and cost efficiency across their learning supplier network.

We help organizations maximize the value of their learning technology investments through platform administration, maintenance and support services. Our specialists manage learning platforms, provide technical support and enable seamless operations across leading learning and HR technology solutions, including SuccessFactors, Workday, Cornerstone, KnowBe4 and other platforms. This ensures a scalable, reliable and technology-enabled learning ecosystem that supports evolving workforce capability needs.