Digital Government

Using data and technology to help deliver efficient public services that meet citizens’ expectations is a priority for governments everywhere. Our teams advise public sector clients on a range of digital projects from small improvements to large-scale transformations.

What EY can do for you

Digital transformation in government and public services has become an imperative in the digital age. Citizens’ experiences of digital in other parts of their lives are driving greater expectations of online access to public services and personalization. The recent COVID-19 crisis has offered governments the opportunity to accelerate their delivery of digital services while facing increasing demand for inclusive digitalization of public services.

EY has dedicated teams around the world to help governments achieve their digital and innovation ambitions - from small projects to large scale digital transformation. Our teams can:

  • Apply digital technologies (like RPA, AI, Analytics, blockchain…) to help make public services effective and personal for the people that use them
  • Help governments understand the digital needs of citizens and develop citizen-centric, digital and inclusive strategies
  • Use big data and analytics to uncover client needs and manage risks within the organization
  • Help redesign the organization (structure, roles, skills, culture, processes and more) to make it fit for the digital age
  • Develop tools and solutions like Public Finance Blockchain to help governments increase the return on investment of public spending

Our latest thinking

India’s green resolve: Reduce plastics and power a sustainable future

India’s Green Resolve addresses plastic pollution, promotes circular economy & renewable energy, guiding businesses toward sustainability & greener future.

How green hydrogen is transforming India’s steel sector

Discover how green hydrogen can revolutionize India's steel sector, reduce CO2 emissions, and support decarbonization with innovative tech, investments, and policies by 2070.

Paving the road to Viksit Bharat with economic opportunities for women

Explore the journey of women in STEM in India, from pioneers to leaders, addressing challenges, policy impacts, and the evolving landscape of gender diversity in STEM

India's green manufacturing revolution and the journey to net-zero 

Discover how EY India is driving India's green manufacturing revolution and net-zero transition. Explore key insights on sustainability, industry growth, and policy shifts.

How much productivity can GenAI unlock in India? The AIdea of India 2025

Explore AIdea of India 2025 to find out how Gen AI is transforming industries, boosting productivity & reshaping India’s digital economy with innovation.

AIdea 2025 report - Government Services: Better, faster, smarter with GenAI

Discover how the Indian government is harnessing GenAI via BharatGen & other initiatives to boost governance, digital inclusion & smarter service delivery.

EY India and CII unveil vision for sustainable growth: Report outlines India's target of 22.5 GW nuclear power and 50 GW renewable capacity additions annually

EY India & CII report on sustainable growth showing India’s targets of adding 22.5 GW nuclear capacity & 50 GW renewable energy annually for green goals.

Driving Competitive Differentiation: M&A Outlook for 2023 in Tech Services

Explore Indias healthcare evolution and future goals in our in-depth analysis. Uncover the strides and vision for a healthier India. Learn more.

    Case studies

    How HUL’s Suvidha Centres are transforming sustainable sanitation in Mumbai

    HUL’s Suvidha Centres are boosting sustainable sanitation in Mumbai - clean toilets, solar-powered hygiene hubs, community governance and public health impact.

    How a state government transformed into an ecotourism haven

    Discover how EY partnered with a state government to boost economy & create employment via sustainable ecotourism, showcasing green development in action.

    How a state government upskilled farmers and created an agritech ecosystem

    EY assessed value chain in 40 districts to initiate farmer welfare by identifying opportunities, modernizing tech, & enabling public-private partnerships.

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