Government & Public Sector Services

As the world changes at pace, citizens expect more, faster. Yet governments face difficult trade-offs in the face of geopolitical shocks, demographic change and digital disruption. New approaches are needed to build resilience and meet the challenges of our time.

17,000+
practitioners worldwide are ready to help government and public sector organizations today

125+
countries where government and public sector organizations trust EY to help them build public value

65+
alliance partners powering EY’s collaborative ecosystem

Solving your complex challenges

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CHALLENGE

Adopting technology effectively, efficiently and safely to drive improvement across public services

Legacy IT and integration issues hamper public sector efforts to incorporate new technologies. The advancement of technology requires governments to accelerate readiness through improved data, migration of systems to sovereign cloud and effective security and ethical protocols.

HOW EY CAN HELP

EY helps governments to transform by strengthening data and insights, strategy development, digital infrastructure and value measurement.

  • AI and data transformation: building a trusted data fabric to standardize, reuse and scale data, and using data analytics to develop insights and improve decision-making

  • Enterprise IT transformation: implementing sustainable, human-led, value-focused integration of digital technology

  • Data privacy: helping organizations to design, implement and operate data privacy programs through capabilities in data, regulation, consulting, legal, cybersecurity and forensics
CHALLENGE

Building capacity and capability of the government workforce

Public sector organizations are challenged to attract, develop and retain talent. Their workforces need equipping with new skills for our digital workplace to drive effectiveness and efficiency.

HOW EY CAN HELP

EY helps to improve public services and programs by helping to build future‑ready workforces that can use technology effectively.

  • People experience: transforming culture and leadership to align with and adapt to new ways of working

  • HR transformation: enabling employee support and recruitment, physical return to work, and complex program and enterprise resource planning (ERP) implementation

  • Organization and workforce transformation: accelerating digital adoption through workforce transformation

  • People mobility: accommodating remote or hybrid models and driving increased transparency and compliance
CHALLENGE

Allocating and managing public money more effectively

Governments are grappling with expensive challenges, such as aging populations, inadequate infrastructure, the carbon transition, expansion of defense capabilities and debt servicing. New strategies are required to improve how effectively and efficiently public money is spent.

HOW EY CAN HELP

EY helps government organizations to manage public money across the spending cycle, so that it is spent efficiently and allocated in ways that lead to the desired policy outcome.

  • Strategic planning: conducting economic and fiscal planning, outcomes-based budgeting and debt management to build strong financial foundations

  • Operational efficiency: developing process improvement, cost optimization and new delivery models to improve administration

  • Performance and reporting: providing audit, risk management and program evaluation to build trust and confidence

  • Technology transformation: applying new technologies to map spending to outcomes and improve the impact of public investment

Explore our offerings

Our latest thinking

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    Case studies

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    HUL’s Suvidha Centres are boosting sustainable sanitation in Mumbai - clean toilets, solar-powered hygiene hubs, community governance and public health impact.

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    How a state government transformed into an ecotourism haven

    Discover how EY partnered with a state government to boost economy & create employment via sustainable ecotourism, showcasing green development in action.

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    How a state government upskilled farmers and created an agritech ecosystem

    EY assessed value chain in 40 districts to initiate farmer welfare by identifying opportunities, modernizing tech, & enabling public-private partnerships.

      The team

      Shape the future with confidence

      Get in touch to learn more about how we work shoulder-to-shoulder with public sector leaders to reimagine government services and programs.

      Contact us

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.