EY GCC Exchange

EY GCC Exchange: Video series

EY GCC Exchange is a quarterly roundtable series that brings together industry leaders for dynamic discussions on the evolving Global Capability Center (GCC) landscape. Each session highlights a key theme shaping the future of GCCs, exploring challenges, opportunities, and trends to foster collaboration and drive actionable insights.

Kicking off with our first session on real estate, we will examine its impact on GCC expansion, talent strategy, and innovation. Stay tuned as we uncover perspectives that will shape the next phase of GCC growth.

Watch our video series 

Rewriting real estate for GCC innovation

In this episode, Arindam Sen, Partner and GCC Leader (TMT) – EY India, leads a dynamic conversation on the evolving role of real estate in enabling Global Capability Centers (GCCs) in India. He is joined by Krishnaswamy Nagarajan (MCR), COO, Tablespace, Parul Thakur Business Head, COWRKS, Thripti George, Senior Director, India, JLL. The panel explores the growing focus on sustainable infrastructure, the shift toward employee-centric workspace design, and the potential of tier-2 cities in the future GCC roadmap. 

Our latest thinking

EY GCC Conclave 2025 – Hyderabad

Experience the EY GCC Conclave, uniting GCC leaders across six cities to discuss AI, innovation, future of work, and trends shaping today’s GCCs.

08 Jul 2025 Hyderabad, IN

Tapping into data management and data lineage strategies for Banks and their Global Capability Centers (GCCs)

Discover how banks and GCCs leverage data lineage beyond compliance, transforming it into a strategic enabler for governance, risk management, and decision-making.

22 May 2025 Shiva Iyer

Redefining global privacy: The critical role of India’s GCCs

Explore the growing need for Privacy Centers of Excellence in India's GCCs, leveraging top talent, cost-effective operations, and robust data protection laws. Learn more.

25 Apr 2025 Mubin Shaikh

How GenAI can drive innovation in contract management and deliver value

Discover how Generative AI can revolutionize contract management, boosting efficiency, reducing risks, and unlocking new value.

17 Feb 2025 Gaurav Sharma

How GCCs can leverage partner ecosystems to enhance innovation

Explore how GCCs boost innovation by partnering with ecosystems. Learn about collaboration models and the benefits of strategic partnerships.

29 Nov 2024 Kunal Ghatak

EY GCC Conclave 2024 – Bengaluru

Join us at the EY GCC Conclave 2024 Bengaluru to hear from industry experts on how Bengaluru is emerging as a destination of choice for global organizations.

13 Nov 2024 Bengaluru, IN

Why companies leverage GCCs to establish in-house Centres of Excellence

Explore why firms are enhancing Global Capability Centers (GCCs) to establish in-house Centers of Excellence (CoEs) for strategic business growth. Find out more.

06 Sept 2024 Kunal Ghatak

Embracing the future: GCCs spearheading innovation with new-age services

Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.

01 Mar 2024 Arindam Sen + 1

EY GCC GenAI Conclave 2024

Join us at the EY GCC GenAI Conclave 2024 to hear from industry experts on flagship event for GCC leaders of leading organizations across India, focussed on trends and topics concerning today’s GCCs.

01 Mar 2024 Bengaluru, IN

How can GCCs help organizations unlock the power of data?

Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.

14 Feb 2024 Kunal Ghatak

How can Global Capability Centers continuously reinvent to deliver value?

Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.

06 Feb 2024 Kunal Ghatak

ESG excellence: Unlocking potential through GCCs

With ESG becoming a strategic business priority, GCCs in India must seize this moment and proactively develop their ESG capabilities, thereby contributing to the global ESG agenda.

14 Nov 2023 Chaitanya Kalia + 1

How can GCCs enable organizations to be more customer-centric?

EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.

29 Sept 2023 Kunal Ghatak + 1

Humans@Center: How connected experiences can elevate talent acquisition

EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.

28 Sept 2023 Alpana Dutta + 1

How GCCs are evolving into global value organizations

EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.

22 Sept 2023 Arindam Sen + 1

How India is gearing up for a US$110b GCC industry by 2030

Discover how GCCs in India are expected to become even more critical to the global IT and business services industry by 2030. Know more about India's GCC industry.

08 Jun 2023 Arindam Sen

EY GCC Conclave 2023 – Hyderabad

Join us at the EY GCC Conclave 2023 Hyderabad to hear from industry experts on how Hyderabad is emerging as a destination of choice for global organizations.

08 Jun 2023 Hyderabad, IN

How are GCCs delivering value while optimizing cost and operations in a changing environment?

Find out how GCCs have a seat at the elusive strategy table and are focusing more on value adding niche capabilities amid increasing overall cost.

24 Mar 2023 Arpit Dharma + 1

Exploring the shift: GCCs moving to Tier-2 cities for cost and talent advantages

EY highlights how Tier-2 cities are becoming sought after for GCCs because of increased talent availability at lower costs, better infrastructure, and social security.

14 Mar 2023 Kunal Ghatak

Digitalizing India: a force to reckon with

Discover how digitization in India and its adoption by people, provides India with a unique competitive advantage of not only reducing the cost of doing business.

07 Feb 2023 EY India

Why is reimagining procurement through the Global Business Services model the need of the hour?

Discover how technology will remain a key enabler to operationalizing a GBS model. Learn more about G.BS procurement.

03 Feb 2023 Nikhil Kumar

How India is emerging as the world’s technology and services hub

Discover how India can become a technology hub in the world. Learn more about it in the latest report India@100.

27 Jan 2023 EY India

Decoding the key regulatory reporting themes for financial services GCCs in India

Learn about the key themes arising from regulatory reporting processes like EU Common Reporting (COREP) that is managed through the India shared services centers of global financial services firms.

20 Dec 2022 EY India

How can GCCs build operational resilience to stand firm on shifting sands?

EY has identified the key areas for GCC leaders to focus on to strengthen operational resilience. Learn more about the operational resilience strategy.

16 Dec 2022 Kunal Ghatak

How can GCCs drive the ESG agenda in your organization?

Transform your sustainability function by creating a central team that seamlessly works with other functions to deliver the best ESG outcomes.

03 Nov 2022 Kunal Ghatak

How is data driving a new order for global capability centers (GCCs)?

Discover how GCCs are setting up centres of excellence that house experienced data scientists and engineers that are analysing volumes of data.

08 Sept 2022 Arindam Sen

GCCs are bridging the talent gap amidst the great resignation

Discover how GCCs have strengthened their role and are becoming strategic business partners to the parent organization. Learn more about the initiatives being undertaken by GCCs.

02 Aug 2022 Arindam Sen + 1

Top trends of Global Capability Centers in India for 2022

Watch out for the top trends of Global Capability Centers in India for 2022. Learn more about future growth for GCCs.

17 Mar 2022 Arindam Sen

How can Global Capability Centers reshape today to reinvent tomorrow?

The GCC Pulse survey 2021 provides strategic insights to industry leaders to shape their future strategies on digital adoption, future of work, and associated enterprise risks.

14 Feb 2022 Arindam Sen + 1


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