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The EY GCC Conclave is our flagship platform that brings together leaders from Global Capability Centers across India to deliberate on emerging trends, policy imperatives, and the evolving role of GCCs in driving innovation and economic growth. The Conclave is held across six cities - Bengaluru, Hyderabad, Chennai, Pune, Mumbai, and Delhi -and over the past year has featured more than 70 distinguished speakers, representatives from over 400 GCCs, and in excess of 1,000 participants. The forum has enabled meaningful dialogue on topics such as emerging technologies, the future of work, new GCC destination development, innovation ecosystems, and the role of government in enabling GCC growth.
The theme for the forthcoming edition is “What’s Next?”
Arindam Sen, Partner, GCC Sector Lead - Technology, Media & Entertainment and Telecommunications, EY India Manoj Marwah, Partner, FS GCC Leader, EY India
3:20 PM
3:40 PM
From Build-Out to Breakthrough: The Intelligent GCC Journey
Siva Kumar Padmanabhan, MD & Head of Global Innovation & Technology Center, AstraZeneca India Private Limited
Ravindran Chandrasekaran, Senior Director - Strategy and Operations, Ashley India GCC
Moderator: Arindam Sen, Partner, GCC Sector Lead - Technology, Media & Entertainment and Telecommunications, EY India
3:45 PM
4:05 PM
Agentic AI: From Automation to Autonomy (Tech Showcase)
Hitesh Trivedi, GM Engineering, Azure Cloud Supply Chain, Microsoft
4:10 PM
4:30 PM
The Playbook: Logistics Sector
Balamurugan Palanivelu, CEO, Hapag-Lloyd Technology Center (HLTC) Ravichandran Balasubramanian, Head of Department (Subdomain) DGFF, DHL IT Services Dr. Gitakrishnan Ramadurai, Professor, Department of Data Science and AI, Wadhwani School for Data Science; and AI at Indian Institute of Technology, Madras Moderator: Balasubramanian Manikandan, Partner, Business Consulting and Chennai GCC Leader, EY India
4:35 PM
4:55 PM
Coffee & Networking Break
5:00 PM
5:20 PM
AI-powered CX Engine: Building from India
Bikram Basu, Sr. Director, Thomson Reuters
Balakrishnan Kavikkal, SVP-Strategic Sales, Uniphore
Moderator: Preeti Anand, Partner, Business Consulting, EY India
5:25 PM
5:45 PM
The Playbook: Financial Services
Neeraj Sinha, Co-CEO, SMBC Global Services Private Limited Venkatesh Natarajan, Head of Vanguard India Moderator: Radhika Saigal, Partner, FS Consulting Leader, EY India
5:50 PM
6:30 PM
Transformational Leadership for High‑Impact Teams
Krishnamachari Srikkanth, Former Indian Captain & World Cup Winning Cricketer
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