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COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Featured press releases
Global tax reforms and COVID-19 pandemic supply chain pressures fuel uncertainty for businesses’ transfer pricing functions
LONDON, 4 OCTOBER 2021. International tax reforms and supply chain transformations accelerated by the COVID-19 pandemic are contributing to an unprecedented level of uncertainty and risk for businesses’ transfer pricing functions, according to a new EY report.
4 Oct 2021 London GB
EY reports global revenues of US$40b in 2021 and outlines record US$10b investment plan over next three years
LONDON, 9 SEPTEMBER 2021. EY today announces combined global revenues of US$40b for the financial year ended June 2021 (FY21), an increase of 4.0% in local currency (7.3% in US dollars), a solid result given the global economic impact caused by the COVID-19 pandemic.
9 Sep 2021 London GB
More press releases
Serge Colle named EY Global Energy & Resources Industry Market Leader
LONDON, 29 JULY 2021. EY today announces the appointment of Serge Colle as the new EY Global Energy & Resources (E&R) Industry Leader, which includes the mining & metals, oil & gas and power & utilities sectors.
29 Jul 2021
EY Announces Winners for the Entrepreneur Of The Year® 2021 New England Award
NEW ENGLAND, July 29, 2021 – Ernst & Young LLP (EY US) is pleased to announce the winners of the Entrepreneur Of The Year® New England Award.
29 Jul 2021
Rush to adapt to pandemic working practices exposes underfunded cyber defenses amidst growing threat
LONDON, 26 JULY 2021. Adopting to new working practices, as a result of the COVID-19 pandemic, has businesses exposed to more and increasingly sophisticated cyber attacks and brought underfunded cyber defenses into the spotlight, according to the EY Global Information Security Survey 2021 (GISS).
26 Jul 2021
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