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COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Featured press releases
Power and utility workforce unprepared for a decarbonized, digitized energy future
LONDON, 08 JUNE 2021. Power and utility executives foresee seismic changes in the sector over the next few years with near universal (94%) agreement among respondents on the need for direct investment in technology and the workforce, according to the new EY Power & Utilities Digital Transformation and the Workforce Survey.
8 Jun 2021 London GB
Foreign investment into Europe set to rebound in 2021, following 2020 downswing
LONDON, 7 JUNE 2021. While the turbulence and uncertainty caused by the COVID-19 pandemic resulted in foreign direct investment (FDI) in Europe to fall by 13% in 2020, 40% of respondents plan to establish or expand operations in Europe in the next 12 months, compared with 27% at the start of the COVID-19 pandemic, according to the annual EY Europe Attractiveness Survey.
7 Jun 2021 London GB
More press releases
EY announces industry cloud innovations to help organizations accelerate business transformation
LONDON, 3 JUNE 2021. EY today announced a collaboration with SAP on the innovation of industry cloud solutions, including insurance, banking, life sciences and energy and resources, to help drive clients’ digital transformation. Insurance will be the first available to clients in late June 2021.
3 Jun 2021
COVID-19 accelerates interest in 5G, support is needed to implement
LONDON, 3 May 2021. Almost three quarters of enterprises (71%) believe that the COVID-19 pandemic has accelerated existing digital transformation plans, with 52% signaling greater interest in 5G and the internet of things (IoT), according to the EY Reimagining Industry Futures Study 2021.
3 Jun 2021
CrowdStrike and EY announce expansion of alliance to provide joint cyber offerings to help combat ransomware and accelerate zero trust
SUNNYVALE, Calif. and LONDON – May 24, 2021 – CrowdStrike Inc., a leader in cloud-delivered endpoint protection and workload protection, and Ernst & Young LLP (EY US), a leading organization in cyber risk consulting services, today announced that CrowdStrike Falcon has been selected as one of the EY preferred cybersecurity technology platforms, strengthening the alliance between the two industry leading organizations.
24 May 2021
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