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2021 Better Working World Data Challenge
policy
trade
COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability

Featured press releases
EY announces the launch of IBM TechHub@EY to strengthen capabilities in IBM hybrid cloud technologies and help accelerate client digital transformation
LONDON, 22 APRIL 2021. EY today announces the launch of its IBM TechHub@EY, a global, decentralized network of EY practitioners dedicated to developing EY solutions and platforms supported by IBM’s open hybrid cloud platform, artificial intelligence (AI) and other transformative technologies, as well as providing technology architecture support and skills enablement across the EY organization.
22 Apr 2021 London GB
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LONDON, 15 APRIL 2021. Attractive market conditions in 2021 so far have resulted in the best-performing first quarter by deal numbers and proceeds in the last 20 years.
15 Apr 2021 London GB
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EY announces alliance with Nokia to help business unlock the power of 5G and accelerate digital transformation
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14 Apr 2021
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LONDON, 18 MARCH. EY today announces the availability of the Tax Calculator solution for the 2020 tax year.
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LONDON, 15 MARCH 2021. EY today announces the EY Intelligent Delivery Platform for SAP to help clients transform their businesses through RISE with SAP.
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