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COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
Read More
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
How will we reframe our future?
Learn what we're doing globally to reframe the future and create long-term value for our clients, our people and society.
Explore the EY Global review 2020
In challenging times, we’re #BetterTogether to build a better working world.
Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.
Featured press releases
EY Thailand measures against the spread of COVID-19
Measures against the spread of COVID-19 and measures to ensure the wellbeing of EY staff
30 Mar 2020 Bangkok TH
Tax and other measures announced by Thai government in response to COVID-19 pandemic
Flash News 27 March 2020
1 Apr 2020 Bangkok TH
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