How transformations with humans at the center can double your success

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Case Study
The better the question The better the answer The better the world works
Case Study

How an established insurance company became digital-first

UK insurer Hastings Direct wanted to rewrite the conventions of its category by offering seamless end-to-end digital customer experiences.

Case Study
The better the question The better the answer The better the world works
Case Study

How does technology make insurance more human?

Hastings Direct wanted to offer its customers a familiar but more intuitive digital experience.

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Case Study
The better the question The better the answer The better the world works
Case Study

Thinking and experiencing digital

Hastings Direct formed a multi-year strategic change collaboration with the EY organization to drive a mobile-first digital transformation.

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Case Study
The better the question The better the answer The better the world works
Case Study

Transformation that benefits everyone

The holistic change across Hastings Direct’s digital operations significantly transformed the customer experience.

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