EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Recent Searches
Transformative experiences that move people and shape markets
Growth is driven by organisations that put customers at the centre of every decision. By bringing together expertise across customer experience, marketing, innovation, sales and service transformation, we help businesses unlock new value and accelerate performance. Combining human-centred design, data-driven insight and deep industry knowledge, we create transformative experiences that fuel growth, strengthen connections and deliver lasting impact.
Our Solutions
Marketing Transformation
Redefine your marketing strategies and capabilities to drive greater engagement, brand loyalty, and measurable business impact.
Sales Transformation
Enhance your sales team’s effectiveness through optimised processes, advanced technologies, and customer-centric approaches that boost revenue growth.
Service Transformation
Redesign your service delivery models to improve efficiency, quality, and customer satisfaction. We also look at Customer Care centre transformation.
Product and Service Innovation
Create and develop new products and services that meet evolving market demands and create a competitive advantage.
Customer Experience
Design and deliver seamless, personalised customer journeys that foster loyalty and long-term relationships.
Focus Propositions
Profit Lab
Provides an overarching method to allow organisations to identify, prioritise and optimise profit & cost drivers across the end-to-end value-chain.
Life Hub
Provides a scalable approach to help government bodies embed human-centric practices and digitise their services effectively by understanding organisational needs and enabling transformation from case management to interdepartmental life events.
Technology Driven Transformation Propositions
A suite of three technology assessment propositions that evaluate leading CRM and customer platforms, providing rapid insight, strengthening security and compliance, enabling innovation and AI readiness, and supporting strategic decision-making through benchmarking, best practices, and measurable business outcomes.
Studio+ & Customer Transformation Propositions
Four standalone propositions designed to improve customer experience: Sales Ignition Framework, Customer-Led Experience Transformation, Contact Centre Transformation, and AI-Accelerated Marketing. Together, they help organisations drive growth, enhance experiences, modernise service delivery, and harness AI across product development, marketing, sales, and customer service.
Related services
Strategy Consulting Services
Our Strategy Consulting teams help CEOs achieve maximum value for stakeholders by designing strategies that improve profitability and long-term value.
Technology Consulting
Technology Consulting provides strategic advisory, full stack implementation and managed services, across a range of emerging and established technologies
Technology Delivery
Discover how EY's technology solution delivery team can support your organization as it initiates or undergoes major transformation.
People and workforce
Do you change your people, or change the way your people work?
Studio+ Ireland | Named a leader in the IDC Marketscape
EY’s digital business strategy consulting capability is crafted to assist organisations in navigating the multifaceted landscape of digital transformation by aligning technology initiatives with broader business objectives
EY Partner Ecosystem
EY harnesses a connected ecosystem of strategic alliances and partnerships to co-create value and deliver comprehensive technology solutions and business outcomes for our clients.
The team
Our latest thinking
Retail Data Dilemma: Personalisation vs Privacy in 2025
Irish retailers face a data dilemma: consumers want personalisation but demand privacy. Trust, cybersecurity, and clear data practices are key.
Building Ireland’s Resilience: Securing our Future in a Volatile World
Explore Ireland's strategic imperative for resilience in energy, data, and services amid geopolitical shocks and evolving security threats.
Smart IT Budget Optimisation: Strategies for Resilience and Growth
IT Budget Optimisation: How to build a smarter business strategy
The way businesses interact with their customers is undergoing a seismic shift. Richard Hepworth, a partner at EY, explains why front-office transformation is now a matter of survival and gives practical advice on how companies can embrace the change.
Why the cloud is superior when it comes to cyber risk mitigation
While cloud adoption has been relatively slow in Ireland versus global counterparts, attitudes are beginning to shift as organisations understand the benefits once data is appropriately protected and secured.