EY ayuda a los clientes a crear valor a largo plazo para los stakeholders. Habilitados por los datos y la tecnología, nuestros servicios y soluciones brindan confianza a través de la garantía y ayudan a los clientes a transformarse, crecer y operar.
En EY, nuestro propósito es construir un mejor mundo de negocios. Las perspectivas y servicios que brindamos ayudan a crear valor a largo plazo para los clientes, las personas y la sociedad, y generar confianza en los mercados de capital.
How your tools of engagement can keep up with your customers
In this webcast, the EY team and Microsoft discuss how innovative technology can help create a unified customer experience.
Temas relacionados
There are two available time slots for this event. You may choose your preferred schedule after receiving your registration confirmation email.
Session one
Date: Thursday, 22 May 2024
Time: 10:00 a.m. New York; 15:00 London
Session two
Date: Friday, 23 May 2024
Time: 08:00 a.m. Singapore; 01:00 a.m. London
Listen to the EY team and Microsoft discuss how you can maximize the use of innovative technology to create unified experiences in a world where increasing customer expectations, evolving technologies and shareholders push to create loyalty collide.
Topics to be discussed include:
How rising customer expectations are challenging businesses
Why employee experience matters
Emerging technologies to create seamless experiences, including use cases of new AI capabilities
How to meet immediate needs with the future in mind
Presenters:
Barbara Porter, EY Americas Customer Service Leader; Managing Director, Business Consulting, Ernst & Young LLP
Edgar Wilson II, Dynamics 365 Customer Service Principal Program Manager, Microsoft Corporation
Jonathan Kazemaini, Executive Director Microsoft Service Group, Customer Experience Enterprise Applications, Ernst & Young LLP
Amanda Easton, Associate Director, EY Microsoft Alliance Global Business Applications Go-to-market, Ernst & Young LLP