Service Transformation by EY Studio+

Build customer centricity and stay ahead of market trends through tech-enabled service transformation. By understanding customer needs and service priorities, and targeting areas of value, EY Studio+ helps develop better customer and commercial strategies that are insight-led, responsive and agile.

The team

Photographic portrait of Cat Haines
Cat Haines
EY Studio+ Global Service Transformation Solution Leader
Photographic portrait of Sameer Gupta
Sameer Gupta
EY Americas Financial Services AI Leader
Photographic portrait of Laurence Buchanan
Laurence Buchanan
EY Studio+ Global Leader

Customer-centric service offerings

Build data-driven, human centered service offerings that drive customer satisfaction and loyalty.

Omnichannel experience

Provide a connected and consistent experience for customers across all channels.

Technology implementation

Invest in the right technology and implement it effectively across service offerings.

Positively responsive service

Are you ready to put customers at the heart of your service transformation, with EY Studio+?

Learn more on studio.ey.com
Close-up of clicking on computer screen

The team

Cat Haines

EY Studio+ Global Service Transformation Solution Leader
Building high-performing teams to solve complex challenges around transforming customer experience. Helping clients navigate increasing complexity and competition. Fitness enthusiast. Keen cyclist.
Sydney, Australia

Sameer Gupta

EY Americas Financial Services AI Leader
Tech evangelist and communicator. Enjoys cooking, woodworking and astronomy.
New York, NY, United States

Laurence Buchanan

EY Studio+ Global Leader
Helping clients navigate the transformation age through human-centered design and digital transformation.
London, United Kingdom
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