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Newsletters EY Belgium
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Summary
Building and maintaining trustful relationships with your clients does not have to become harder in this post-pandemic age. It is however not always easy to create trust between two parties without having a structured entity in place. Clear communication between all stakeholders in every large project is key to build trust and credibility. A TMO (transformation management office) ensures that all different communication lines are defined and used, for the right stakeholders and with a clear governance. Building trust and a good foundation in a virtual relationship is not impossible. Moreover, there are even more possibilities and opportunities to chase if you’re open to it.