EY Nexus for Banking

EY Nexus for Banking is a tech-forward approach to helping the world’s leading banks to reimagine, create, and find better ways of delivering value in the digital economy.

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Products to transform banking

EY Nexus features a constantly evolving suite of technology components that are quick to build and easy to adapt. These components fit seamlessly into existing systems and channels to address key customer needs. You can also evolve your products and services using the core EY Nexus platform, which is a versatile, cloud-ready framework with ready-to-use building blocks of technology assets that sits within a curated partner ecosystem.

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Platform overview

Core Nexus components

  • Modular components — Contemporary, cloud-ready components that help enable end-to-end orchestration of modern customer journeys
  • Event-enabled — Capture customer events and understand behavior, intent and needs in real time
  • Insight-enabled — Generate insights and map to different stages in a customer journey to nudge action and tailor the customer’s experience accordingly
Ey nexus for banking laptop

Features

Loosely coupled components

Open standards and cloud provider-agnostic services prevent tight coupling and allow for the platform to quickly be extended with new components and capabilities.

Transaction ecosystem and microservices
 

Flexible transaction layer includes an ecosystem of partners with pre-built adapters in areas like core banking. Integration and initiative development are accelerated with our micro-services starter kit.

Intelligent and personalized
 

Extensible insight engine allows for new initiatives to be intelligence-driven and uniquely tailored to the end user.

Ey nexus for banking tablet

Event-driven
 

Immutable data stores to maximize flexibility and information processing.

Cloud-ready
 

Design leverages the efficiency, scalability and elasticity of the cloud to provide flexible, cost-optimized capabilities.

Trusted and compliant
 

Our deep understanding of the financial services regulatory landscape helps to ensure that the platform and individual components are compliant and trusted.

EY Nexus for mobile phone banking

Nexus industry solutions

Powered by Nexus’ core component, banks can harness the power of people, ideas, and technology to help deliver responsive digital-first experiences customers appreciate and trust. EY Nexus for Banking’s ready-made set of industry products are designed to fit your unique needs.

EY Nexus for mobile phone banking

Offerings

 

Intelligent Disputes

As transactions become more frictionless and e-commerce continues to rise, the number of disputes and chargebacks increases every year, costing issuers about US$12b annually.
 

Nexus’ Intelligent Disputes offering provides a mechanism for financial institutions as they work to tackle the claims resolution process. It uses intelligence-driven insights to challenge the nuances inherent within the dispute resolution lifecycle, while driving down operational costs and helping deliver an optimal customer experience.

Ey nexus for banking tablet

Offerings

Mortgage “Browse to Book”

 

EY Nexus for Banking’ Mortgage “Browse to Book” industry product helps empower traditional and non-traditional mortgage buyers with an insights- and event-driven home loan application process that personalizes each customer’s experience through their preferred channels.

 

EY Mortgage "Browse to Book" solution increases application completion rates and customer engagement by reaching applicants at the right moment with a selection of mortgage products and services that best fit their needs, resulting in better solutions for non-traditional segments and improved engagement through personalized lending offers.

EY Nexus for mobile phone banking

Offerings

Merchant Offers and Insights

 

EY Nexus’ Merchant Offers & Insights industry product helps enable businesses to better understand customers’ behaviors and needs by turning transaction data into personalized insight-driven experiences. Our solution helps merchants to turn insight into action by creating, launching and managing targeted campaigns delivered in real time, driving increased conversion, loyalty and revenue.

 

Closing the disconnect between merchants and their customers opens net new revenue streams for banks, increased customer visibility and growth potential for merchants, and an improved customer experience for banks and merchants alike.

Ey nexus for banking tablet

Offerings

Open banking

 

EY Nexus Open Banking helps enable banks to cost-effectively comply and compete in the emerging Open Banking data ecosystem. The solution manages and stores consents and entitlements and is adaptable to remain fully compliant with local banking standards and regulations while easily integrating with banks’ identity systems and data lake via readily deployable APIs and microservices.

EY Nexus’ Open Banking solution leads to significant cost and time savings while maintaining regulatory currency and offering a customer experience that can be modified to cover multiple brands.

EY Nexus for mobile phone banking

Request a demo today

See how EY Nexus for Banking can power frictionless business for you.

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The Team

David Deane

EY Americas Consulting Digital Leader
Digital leader, visionary and enthusiast. Helping the largest companies in the world to successfully embrace the Digital age. Avid runner and golfer. Father.
New York, USA

Andy Charman

EY EMEIA Financial Services Nexus for Banking Leader; Partner, Technology Consulting, Ernst & Young Chartered Accountants
Tech and innovation enthusiast. Passionate about banking software and design methodologies. Tennis, squash and photography lover.
Dublin, IRL

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.