Consumer Products

Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.


EY Consumer Products

Discover how EY teams are accelerating extraordinary relevance for consumer products companies.

Our latest thinking

Reaching shoppers beyond the cart: Using retail media networks to drive brand awareness and sales

Retail media networks help brand marketers boost awareness, sales and loyalty. Learn more.

Reinforce loyalty program safeguards, stay ahead of cyber threats

Cyber criminals are targeting loyalty programs. Retailers must act now to close security gaps. Download report.

The pursuit of Time to Value: unlocking agility and growth in today’s commerce market

Resilience is the new competitive advantage. The right technology enables brands to thrive.

Derisking the nonhuman identities crisis

Uncover how securing nonhuman identities can reduce cybersecurity risk and protect machine access across modern digital ecosystems.

Unlocking retail growth: the power of known customers

Discover how retailers can fuel growth by harnessing the power of known customers to boost loyalty and financial performance. [Download Report]

From compliance to opportunity: embracing Canada's new Federal Plastics Registry 

From compliance to opportunity: embracing Canada’s new Federal Plastics Registry.

What it takes to maintain brand relevance in an era of endless choice

Brands face pressure as consumer habits change. EY Future Consumer Index shows CPG must focus on relevance and differentiation. Learn more.

How to measure and demonstrate loyalty program ROI

Loyalty programs can drive business growth and strengthen customer relationships, but determining their true value can be a challenge. Read more.

Trust by design helps grocers maximize customer experiences

Grocers that adopt a trust by design approach now can improve customer privacy experiences in ways that foster loyalty and sustainable growth. Learn how.

Are retail CEOs pessimistic? Cautiously optimistic? Or just realistic?

Retail CEOs are more pessimistic about the outlook for the industry than CEOs in other industries. Does this mean it’s all bad news for retail? Learn more.

Resilience could be retail’s next big value driver

Retail’s Future: Foster Resilience for Growth and Profit

Five ways consumer brands and retailers can strengthen sustainability claims

Sustainability disclosure requirements are taking shape in Canada and around the world. Consumers are increasingly making buying decisions based on a product or brand’s sustainability commitments. Now’s the time for consumer brands and retailers to strengthen sustainability reporting. Doing so can mitigate risk while reinforcing customer loyalty.

How to balance the CPG, retail and consumer relationship

Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.

Three best practices to drive entrepreneurial success

Explore EY’s Proven Practices for Entrepreneurial Success in Canada.

Retailers: jointly own your customers’ journey to strengthen their trust and loyalty

Meeting today’s independent consumers means getting to know them in a new way and being accepted into their circle of influence.

Why it’s time for a digital, direct-to-consumer health care revolution

Embracing health care e-commerce helps patients and providers alike to spark better results. Learn more.

Will cannabis industry optimism cultivate sustainable progress?

Cannabis executives are excited about market opportunities. Even so, they face a barrage of complicating factors.

    Webcasts

    Navigating Canada’s Federal Plastics Registry: Preparing for 2026 Reporting

    In this webcast, the panelists discuss How to prepare for the Federal Plastics Registry and upcoming 2026 reporting requirements.

    Beyond borders: global trade with Shopify

    In this webinar, panelists discuss how Managed Markets has helped businesses navigate cross-border challenges and its near-immediate effects of building an intentional futureproofed customer experience.

      Case studies

      How Canadian Tire leveraged the potential of customer data with AI

      An iconic Canadian retailer drives personalized customer service with smarter data management and advanced analytics. Learn more in this case study.


        Shape the future of consumer products and retail

        Discover how EY helps consumer products and retail companies grow, innovate, and integrate channels to deliver value.



        Stay ahead of fast-moving policy developments. 

        Tap into insights and learn what President Trump’s tariffs mean, and how you can proactively adapt to shape the future with confidence.

        Aerial view of a freight train at dawn in autumn

        Consumer companies’ challenges and opportunities

        Explore how consumer company leaders embrace volatility and adversity as engines for innovation, efficiency and resilience.


        EY Future Consumer Index

        Disruptive forces are transforming consumer behaviors. What do they value? What will it take to serve them? How will your business adapt?

        Sustainability insights in Consumer industries

        Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?


        Insights and highlights from CAGNY 2025

        Watch this webcast where three EY leaders experienced in consumer products strategy discuss their takeaways from the recent CAGNY 2025 conference – the trends, innovations and strategies shaping the market.

        CAGNY panel discussion

        Why a reinvented supply chain tastes good to Ajinomoto Foods

        Discover how EY's innovative supply chain solutions transformed food delivery, enhancing efficiency and customer satisfaction. Explore the case study to see the impact on the food industry.

        A person uses chopsticks to hold up the noodles in a steaming bowl of ramen


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