Public sector modernization

What is digital government without citizen trust?

Sustainable transformation starts with a shift in mindset, culture and operations

Delivering services to help governments transform by placing humans at the centre, leveraging technology at speed and enabling innovation at scale.


EY - Humans @ Centre
Humans@Centre

Prioritize people and make purpose-driven investments to drive sustainable transformation success.

EY - Technology @ Speed
Technology@Speed

Harness digital technologies to enhance capabilities, improve user experiences, and allow for more human-human interactions and growth.

EY - Innovation @ Scale
Innovation@Scale

Collaborate with leading teams to foster fresh thinking, innovation and creative problem-solving.



Building transformation muscle in health care, treasury, finance and more

Our latest thinking

Health & life sciences

Primary care: moving from strategy to sustainable action

Primary care: moving from strategy to sustainable action

How to build a foundation in AI to accelerate health transformation

Using AI to speed health care transformation and add value will require executives to strategize current work and architect for the future. Learn more.

How to give health consumers the access and experience they value most

The EY Global Consumer Health Survey 2023 findings suggest health executives should focus on access to care, cost and experience factors. Learn more.

How will you respond to clinicians sounding the alarm on unsustainable care delivery models?

The EY Global Voices in Health Care Study finds health systems must embrace sustainable care delivery models to address workforce challenges. Learn more.

How innovative infostructure can power the purpose of integrated care systems

Sharing organized and complete data to generate insights for better health outcomes is the driving force behind joined-up care in integrated care systems (ICSs).

How will you design information architecture to unlock the power of data?

As emerging technologies transform health and care, we explore how to create the right data environment for a connected health ecosystem.

    Public sector & infrastructure

    Justice information systems modernization, reimagined

    By modernizing data-sharing and integration, agencies can better connect the dots across the criminal justice system.

    Top 10 risks for the government and public sector in 2025

    The risk landscape for governments is complex and interconnected. Discover the top 10 risks and how mitigating them will build trust and prove value.

    Insights into the integration of AI in government

    This AI public sector pulse survey reminds us that the integration of AI is not just about technology – it’s about preparing people to use it effectively.

    EY Canada + 2

    How artificial intelligence can unlock a new future for infrastructure

    To unlock the value of AI and truly transform the infrastructure sector, it must adopt a new mindset, skillset, toolset. Find out how in EY’s new report.

    Municipal, provincial and federal governments must act together on mixed-income housing

    Canada needs coordinated government efforts to boost mixed-income, purpose-built rental housing, leveraging incentives and addressing the housing crisis. Read EY’s report.

    Government must pull strategic levers to solve Canada’s housing crisis

    Dive into the pressing issue of Canada's housing crisis and explore collaborative solutions for a more sustainable future.

    Case study: Intelligent automation shifts a state agency into higher gear

    In this case study, learn how a state agency used robotic process automation to serve its customers with speed and convenience.

    Six ways to make more of AI in Canadian health care

    What health care organizations do to seize the potential of generative AI could unleash possibilities improve health outcomes for years to come. Learn more.

    3  modernizations transforming government for a lasting legacy

    Transforming government service through technology, data and analytics, infrastructure, grants and HR to keep humans at the center. Learn more.

    How can digital government connect citizens without leaving the disconnected behind?

    New data sheds light on citizens’ relationships with technology and the implications for digital government.

      Education

      How universities can keep people at the center of digital transformation

      For higher education to transform successfully, leaders need new approaches to keep people engaged and supported during the journey. Learn more.


        Awards and accolades


        The EY Partner Ecosystem: strategic relationships and alliances

        Collaborating, co-creating and innovating with category-leading organizations to drive transformation, performance and growth.

        EY - Adobe
        EY - Aera Technology
        EY - AHB - Arends Hofert Bergemann
        EY - Archer
        EY - ASAPP
        EY - Aspentech

        Modern Government Academy

        The Modern Government Academy helps governments build a workforce capable of leading and succeeding in a digitally transformed world. How? By equipping employees with the right skills, behaviours and mindsets through data-backed, adult learning.

        EY - Modern Government Academy

        FAQ




        Our team


        Photo of Mark MacDonald

        Mark MacDonald
        Toronto, Canada

        EY Global Public Finance Management Leader and Ontario Public Sector Leader


        Photo of Shannon MacDonald

        Shannon MacDonald
        Toronto, Canada

        Partner & National Lead Digital Health Care


        Photo of Mike Kolm

        Mike Kolm
        Toronto, Canada

        EY Canada Technology Strategy and Transformation Leader


        Photo of Sheila Banks-Switzer

        Sheila Banks-Switzer
        Toronto, Canada

        Director, National Health Care Technology Transformation


        Photo of David Bryden

        David Bryden
        Toronto, Canada

        EY Partner, National Government & Infrastructure Consulting Practice


        Photo of James Hickey

        James Hickey
        Brisbane, Australia

        EY Partner, Technology Transformation for Healthcare and Government


        Photo of Kirsten Tisdale

        Kirsten Tisdale
        Vancouver, Canada

        EY Partner, Government and Public Sector


        Photo of Saxon Giddings

        Saxon Giddings
        Vancouver, Canada

        Senior Manager, Technology Transformation for Healthcare and Government


        Photo of Jeevan Grewal

        Jeevan Grewal
        Victoria, Canada

        Senior Manager, Technology Transformation for Healthcare and Government


        Photo of Kevin Paquin

        Kevin Paquin
        Toronto, Canada

        Client Executive, Canadian Government and Public Sector






        Let’s imagine Canada’s future together