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Brisbane, Australia
James Hickey is a Partner in EY's Technology practice based in Brisbane. Dedicated to government services, James is committed to driving impactful customer and digital transformation programs that simplify the lives of Australians and enhance their interactions with the government.
With over 17 years of experience, James has successfully delivered and executed more than $3 billion worth of transformations across various government sectors, including welfare, health, veterans, and transport. His expertise lies in business case development, enterprise architecture, and business process design, with a particular focus on automation.
How are you building a better working world?
James is transforming government services in Australia through digital innovation and strategic initiatives. His work focuses on simplifying access to services, enhancing efficiency, and driving impactful customer and digital transformation programs.