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Financial Services
We can help you stay focused on the future of financial services - one that is stronger, fairer and more sustainable.
Now more than ever, financial services will need to harness the power of technology to transform and grow, while meeting future customer expectations and regulatory changes.
Our strength lies in the proven power of our people and technology, and the possibilities that arise when they converge to reframe the future. Our deep sector knowledge combined with a holistic point of view delivers true value from strategy through to implementation. Whether your business challenge is simple or complex, small or large, we can be trusted to deliver solutions that work - today and tomorrow.
We are helping clients build stronger and more sustainable financial services. It’s how we play part in building a better working world.
Reframe your future: Transformation in Financial Services
AI is reshaping the insurance workforce
Generative and agentic AI are changing how insurance work gets done—reshaping the workforce and redefining roles, skills and productivity as insurers rethink talent, operating models and customer impact.
Transforming SMEs: the age of data optimization
Canadian SMEs are ready to share data, and financial institutions must leverage this to offer better, personalized services.
The 2023 EY Open Banking Study conducted in collaboration with Symcor, reveals that Canadians are now three times more willing to share data with financial service providers that they have an existing relationship with — compared to 2020 – and this willingness grows as age increases.
How EY can help
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Discover how EY teams work with startup and scale-up FinTech companies and financial institutions to innovate and transform for growth.
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Our Reporting and Calculation Platform (RCP) can help your business simplify reporting and calculation of IFRS 17. Find out how.
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EY Mobility Pathway Business Traveler is a tool that helps banks monitor cross-border risks. Watch this video and schedule a call.
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Value creation is at the core of every transaction investment thesis. Our business is organized, resourced and led to help private equity firms transform companies and increase their ability to create more value across their portfolio.
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A transformative solution that helps accelerate innovation, unlocks value in your ecosystem and powers frictionless business. Learn more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Our skilled teams, operational efficiencies enabled by innovative technology and flexible global delivery service centers can help you manage financial crime risk in a cost-effective, sustainable way.
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We help you implement strategies to improve efficiency across your firm’s value chain, increasing margins while reducing long-term costs and risk.
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We help you effectively harness the power of technology to simplify, rationalize and centralize your firm’s operations, clearing the way to improve efficiency and extend product capabilities to attract new investments.
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Our Global Regulatory Network, consisting of former regulators and bankers from the Americas, Asia and Europe, provides strategic insights on financial regulation that helps clients adapt to the changing regulatory landscape.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our latest thinking
Rethinking insurance distribution in Canada: why incremental change is no longer enough
Explore how insurance distribution in Canada is evolving as AI, digital platforms and embedded models reshape channels, economics and customer ownership.
AI is reshaping the insurance workforce
Generative and agentic AI are changing how insurance work gets done—reshaping the workforce and redefining roles, skills and productivity as insurers rethink talent, operating models and customer impact.
Financial institutions: Four considerations to mitigate insider threats in Canada
Explore how financial institutions can address insider threats, reduce fraud risk and enhance AML and ATF compliance in Canada’s evolving regulatory landscape.
Canadian Insurance Outlook 2026: navigating uncertainty, unlocking opportunity
Learn the top 10 strategies to boost your online business success and drive more traffic. Transform your business now
Canada’s watershed moment on financial crime
Canada is reframing financial crime as a national security priority. Discover how Budget 2025 reshapes AML, fraud and sanctions compliance.
Ontario Auto Insurance Reform: Consumer Choice & Change
Ontario’s 2026 auto insurance reform: navigating modular accident benefits and supporting consumer choice. Read more.
Six key steps Canadian wealth advisors should take now
Discover how Canadian wealth management clients are more satisfied with their financial health and advisor input compared to global counterparts.
Canada’s commercial P&C insurers are poised to shape the future
Canada's commercial P&C insurers must embrace innovation and partnerships to navigate emerging risks and drive sustainable growth in a complex landscape.
The rise of agentic AI: transforming fraud risk management
Agentic AI is transforming fraud risk management with real-time monitoring and adaptive learning, enhancing detection and prevention strategies.
The future of treasury services and the opportunity for banks
Learn more about the latest Voice of the Treasurer research and the opportunities for banks.
The race for cash management transformations
Explore the evolution of cash management, focusing on digital transformation, client-centric strategies, and operational efficiency for banks.
Three open banking takeaways for Canadian financial services providers
Unlock insights on how security and trust drive Canadian consumers' choices in open banking and reshape financial service experiences.
Human-centred transformation in insurance
Discover how human-centred digital transformation in insurance enhances customer loyalty, drives growth, and fosters trust in a competitive landscape.
How model risk management meets OSFI guidelines
In recent years, the increased use of and reliance on models for pricing and reporting has enhanced insurers’ modelling and computational performance. Read more.
Using gen AI to redefine the commercial banking front office
Canada's commercial banking landscape is evolving: embrace gen AI to enhance client relationships and drive modernization.
Insurance in transition: embracing innovation and change
Discover how Canadian insurers can navigate challenges and seize growth opportunities through innovation and technology in a volatile landscape.
Breaking barriers: advancing women in insurance
A study by ISC Group and EY reveals challenges hindering women's career progression in Canada's insurance sector, offering strategies to boost female leadership and empowerment.
OSFI issues SCSE for consultation
Explore how AI and GenAI are game changers in the fight against scams.
Boosting Productivity in Canadian Banks: A Focus on SMEs
Boost productivity in Canadian banks by optimizing SME services with cost and revenue levers, AI, and enhanced customer journeys for sustainable growth.
How can insurers enable the finance workforce of the future? The opportunity ahead
Explore how Canadian insurers can evolve finance teams for a post-IFRS 17 era with a human-centric approach to thrive in a competitive market.
The Great Convergence – A financial crime AML and fraud perspective
As the Canadian banking ecosystem faces a transformative period known as the Great Convergence, we delve into the opportunities and risks it presents for financial institutions. Understand how compliance programs must adapt and innovate with the shifting landscape to counteract new financial crime risks. Read more.
The Great Convergence - what financial institutions can do to get ahead
Read how FIs can gain momentum ahead of the great convergence by re-thinking their business model.
Webcasts
Unleashing the power of gen AI – a new era for financial services
Watch the 60-minute on demand replay for an engaging discussion on how generative AI is reshaping the foundation of the modern financial enterprise.
Making waves with EY – the PayTechs edition
Discover the 7 transformative themes in PayTech, reshaping the payments landscape. A must-listen for industry insights.
47m
Reports
The 2023 EY Open Banking Study conducted in collaboration with Symcor, reveals that Canadians are now three times more willing to share data with financial service providers that they have an existing relationship with — compared to 2020 – and this willingness grows as age increases.
Explore Financial Services
The team
