The pursuit of Time to Value: Unlocking agility and growth in today’s commerce market

Contributors:
Marjan Hatai, Director, EY-Parthenon
Ashwin Chivukula, Director, EY-Parthenon
Sameen Alam, Senior Consultant, EY-Parthenon
Dené Bezuidenhout, Senior Consultant, Business Transformation
Sophie Yang, Associate, EY-Parthenon

Resilience is the new competitive advantage. The right technology enables brands to thrive.


In brief:

  • “Time to Value” measures both the duration for brands to realize meaningful value from the platform and the actual value derived.
  • In this report, we explore how brands can unlock growth enabled by Time to Value, focusing on three core components: speed, value and innovation.
  • We discuss how brands can shift from reactive to proactive market responses driven by the right commerce technology.
  • As part of the EY analysis, Shopify is presented as an example of an innovation-led commerce platform that accelerates Time to Value for its brands by remaining proactive and agile in response to market and brand needs.

In a commerce landscape where change is constant and expectations are high, reacting to your consumers’ expectations is no longer enough. Differentiation and proactive resilience are the new currencies. Leading brands don’t just react to change; they anticipate it, shape it and use it as a catalyst for a competitive edge.

 

Commerce is marked by volatility, driven by global events, economic fluctuations, regulatory changes and shifting consumer demographics. To meet today’s consumers’ expectations and needs, brands must be agile and responsive, increasing the demand for innovation and proactive technology solutions.

 

Traditional, monolithic technology stacks often lag business needs and exacerbate challenges across people, process and data, creating a value deficit that stifles innovation and growth.

 

Modern, brand-centric solutions flip the script. With faster implementation and proactive innovation, these models keep pace and remove boundaries to accelerate Time to Value, delivering value early, often and continuously.

 

To remain agile and enable growth, Time to Value is a key benchmark for commerce technology. It’s not just about how fast you launch, it’s about the speed at which you realize meaningful and continuous value that futureproofs your business.

 

To seize the potential of commerce investments and accelerate T2V, businesses should rethink their operating model across technology, data, process and people. Success depends on creating a unified technology ecosystem that extracts integrated, first-party data for customer-first decisions.

 

Also, businesses should evolve ways of working to strike the right balance between people and technology, empowering your teams to adopt and adapt with speed. With these foundations in place, brands not only launch faster, but also accelerate their ability to learn, scale and succeed.

 

This report explores how Shopify enables brands to swiftly launch and optimize their online presence while simplifying operations and enhancing value capture. By prioritizing and balancing speed, value and innovation, brands are empowered to not only meet, but exceed, market expectations, unlocking new opportunities for growth.

In addition:

  • Shopify users reported 15% incremental revenue due to direct benefits gained from replatforming.
  • 90% of survey respondents are taking action to meet consumers’ expectations for seamless and personalized experiences across channels.
  • 85% of survey respondents indicated they are acting on introducing emerging technologies like AI.

The pursuit of Time to Value: unlocking agility and growth in today’s commerce market

Download the report to discover how brands can unlock growth enabled by Time to Value, focusing on three core components: speed, value and innovation.

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