The future consumer

EY Business Leaders Webinar: The Future Consumer

Building on EY’s Future Consumer Index report, we will take an in-depth look at the changing consumer landscape, how it is poised to evolve as we move beyond lockdown and the implications for every business.

Discussion topics:

  • Changing consumer attitudes, expectations and behaviours
  • Future Consumer, emerging segments- now and next
  • Commercial, brand and customer experience implications

Presented by Laurence Buchanan, EMEA Customer Practice Lead, Yvonne Kiely Head of EY-Seren and Niall Corrigan, Head of Customer, Financial Services.

Webcast

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