James is a Partner in EY Canada’s Technology Consulting service and the Canadian Leader for Life & Health Insurance Technology Transformation. He helps insurers modernize core technology platforms, transform operating models, and deploy data and technology to improve business and customer outcomes. He also leads large-scale risk, finance and actuarial transformation programs.
Since joining EY in 2016, James has led complex transformation engagements across the insurance, banking, capital markets, pension and private equity sectors. His experience spans risk, finance, actuarial, operations, data and technology functions. He was instrumental in establishing a global Centre of Excellence supporting insurance clients worldwide and helped develop innovative managed services designed to automate and improve financial reporting processes for insurers.
Drawing on nearly 20 years of experience in financial services and technology prior to joining EY, James brings a practical, integrated perspective to complex business transformation. His background in global product strategy, enterprise technology and strategic alliances enables him to help organizations navigate change, unlock value and accelerate growth.
How James is shaping the future with confidence
I believe our greatest impact comes from the difference we make in people’s lives. What I enjoy most is working with organizations and teams that share that purpose — helping improve the services and benefits Canadians rely on every day and seeing the impact that creates for individuals and families.
Beyond client work, I’ve had the opportunity through EY Ripples to support organizations such as Mainstream-Gateway and Big Brothers Big Sisters Toronto. Whether helping expand access to housing services or strengthen mentoring programs for youth, these experiences reinforce the importance of creating lasting impact in our communities and for future generations.