Effective digital transformation in health care starts by understanding the needs of patients and clinicians and ensuring users are at the centre throughout the entire process.

Patrick O’Brien

EY Senior Manager, National Health Care Practice

Working to help build a better Canadian health care system — and when not doing that, ideally on a golf course.

Patrick is a Senior Manager in EY Canada’s Health Care Practice. With over 15 years of health care experience, Patrick has worked across the continuum of care, supporting transformations in hospital, home, community and primary care settings. His focus is on digital transformation and how to design systems and teams to achieve better outcomes for patients and providers. 

With a background in quality improvement and Lean Six Sigma, Patrick has significant experience working with teams to address the effectiveness of change initiatives and applies change management techniques to increase adoption. In his digital health work, Patrick has direct experience supporting the implementation of AI tools and understands the complexity related to their successful adoption. His diverse skill set equips Patrick to successfully deliver complex health care engagements.

Patrick has a Master of Public Policy from Toronto Metropolitan University and an undergraduate degree in Political Science from the University of Toronto.

How Patrick is shaping the future with confidence

“Transforming the digital landscape in Canada starts with understanding the needs of patients, clinicians and system planners. The role of digital tools in health care in Canada will only expand and will continue to move outside of institution walls. I aim to work with clients to build a more resilient system that’s focused on meeting the needs of its users every day.”

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