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EY UtilityWave

This managed smart metering and billing service helps utility clients reduce costs and risk while increasing operational efficiency.

Decarbonizing, decentralizing and digitizing the traditional grid model

Distribution system operators face multiple challenges in transitioning to a new energy system, such as:

Dealing with reduced appetite for large-scale investments due to pressure from customers and regulators for greater interaction and responsiveness from energy providers
Supervising utilities that are focusing on core services and strategically outsourcing managed services
Overseeing flexibility, interoperability and scalability of information technology (IT) and operational technology (OT) offerings that are now becoming critical
Addressing the ‘Waterfall’ approach, which is costly and prone to delay agile change delivery
Identifying utilities that are shifting delivery risk onto product/service providers

The new energy world creates an urgency for utilities to build an enhanced set of digital capabilities that will support maintaining its role as the connector of energy supply and demand.

EY UtilityWave is a digital offering that helps our clients to seamlessly transition to the digital grid. The offering helps deliver the capabilities needed to tackle the biggest challenges of a digital, dynamic energy system in one business-centric platform that connects multiple legacy systems, new IoT devices and diverse sources of data. The capabilities include broad visibility, effective control and opportunities to unlock real value from data. A service that brings the depth of EY know-how underpinned by world-class Microsoft technology.

A service that brings the depth of EY know-how underpinned by world-class Microsoft technology

A service that brings the depth of EY know-how underpinned by world-class Microsoft technology

EY UtilityWave helps deliver agile business design

Consulting services that are rich in industry, subject-matter content and digital transformation expertise designed to deliver outcomes
Suite of more than five modules and over 30 applications that EY teams can deploy out-of-box and customize for clients
Core platform capabilities to rapidly ingest, analyze and represent data from disparate systems
Secure EY-managed cloud infrastructure that is ‘plug and play’ and allows for scaling of services according to clients’ needs

Benefits of EY UtilityWave:

Innovative best practices in digital grid: Leverages the extensive global experience of EY from 50-plus smart meter and digital grid projects to bring leading insights into its offering design
Scalable, utility-dedicated platform: Utilizes the Microsoft Azure cloud to provide a scalable platform on which utilities can build future services
Business-led, technology-powered: Champions an agile business-centric design approach to help utilities manage their ecosystem of smart meters and Internet of things (IoT) devices and maximize the data analytics they produce.
Flexible commercial models: Operates flexible commercial models and prices that are customizable according to the client's specific requirements
Modular and configurable services: Uses a set of flexible and modular business services that can be tailored to suit each individual utility’s specific requirements and situation.

Providing insights to a US utility to manage a major rollout of five million meters in an integrated suite of management dashboards

The client was about to launch a major deployment of five million new smart meters — a highly complex program that required them to integrate customer, field force, supply chain and safety data.

Based on extensive experience in deployment operations support, EY teams worked with the client to formulate a deployment strategy, provide a point of view on key metrics and identify the disparate data sources to develop interactive visualizations of their performance.

EY teams developed a suite of deployment performance management dashboards that provided executive and day-to-day operational management views of the deployment progress and allowed for rapid assessment of performance and identification of risks.

Challenges

Build the deployment strategy and key metrics for the program

Translate these data into key measures

Develop interactive visualizations of their performance to manage deployment execution effectively

Benefits

Exercise greater operational control over asset rollout

Gain visibility across key operational processes

Improve understanding of operational performance against critical KPIs and root causes of risks/issues

Obtain real-time, ‘anywhere, anytime’ access to progress

Learn more about EY UtilityWave.

The team

Roman Haltinner

Partner, Cybersecurity Competency Leader | EY Switzerland

Focusing on all aspects of information cybersecurity and business resilience. Passionate about experiencing nature with his family. Likes reading new scientific books while having glass of wine.

Zurich, Switzerland

Maria Pisà

Partner, Non-Financial Services Cybersecurity Leader, Technology consulting | EY Switzerland

I create environments where everyone can bring their best. On a continuous quest to connect people and solutions, increase diversity and collaboration, drive simplification and change.

Zurich, Switzerland