EY Business & Technical Analysis

We help organisations bridge gaps in their current strategy through various activities designed to gather information across stakeholders and the business.  We conduct analysis on peer review and benchmarking practices, identify key dependencies from ongoing projects, assess workshop and research outputs, and help organisations identify priorities, gaps and issues that need to be addressed.

We conduct procedures such as Requirement Analysis, Gap Analysis, End to End Process Modelling, Operating Model Design & Business Case Development. Our expertise includes workshop facilitation to help navigate complex topics and provide clarity on next steps and project direction. These services are underpinned by an expertise in encouraging alignment across all interested stakeholders.

EY’s service delivery is guaranteed by adherence to EY’s global approach that prioritises continuous improvement through consistent learning and training. Utilising EY-developed toolkits and dynamic learning platform, we maintain standardised delivery of services, drawing from industry standards and our unique perspectives and experience. We implement via a proven methodology, incorporating leading practices and accelerators using industry-standard technology solutions, to organise, design, and visualise business artifacts and processes.

Our analysts use a comprehensive suite of technology tools and toolkits to optimise processes and facilitate informed decision-making. They use tools such as Microsoft Excel, Tableau, and Power BI for data analysis and visualisation, and may use Jira and Confluence for managing and documenting project requirements. Microsoft Visio, and other BPMN tools are used for modelling business processes to ensure clarity and precision of analysis and requirements. For Agile initiatives, industry-leading platforms such as Jira and Azure DevOps are used for backlog management, sprint planning, and real-time task tracking, while tools like Miro, Mural, and Trello are used for collaboration and workflow visualisation. For Waterfall projects, Microsoft Project and Gantt charts are used for project planning and scheduling. Additionally, Confluence and SharePoint are used to documentation and share knowledge, ensuring that all team members remain aligned and informed. While these tools are commonly used, our analysts are flexible and adaptable, tailoring our approach to meet the unique needs of each project.

We provide our clients comprehensive technical business analysis, encompassing both functional and non-functional requirements. Our services include requirements analysis, process modeling, and re-engineering. Our expertise extends to design thinking, technical documentation, and transforming requirements into specifications. We evaluate and recommend the most suitable technology stacks, platforms, and frameworks, considering factors like compatibility, scalability, and future growth. We also support in the design and architecture of systems, ensuring that the technical infrastructure supports the business processes effectively.  We identify and implement solutions using leading tools and technology, conduct data modelling and analysis, and provide support throughout testing phases, including system integration and user acceptance.

EY’s service delivery is ensured through EY's global approach to emphasising learning and collaboration as key performance indicators. Utilising EY-developed toolkits and dynamic learning platform, we maintain standardised delivery of services, drawing from industry standards and our unique perspectives and experience.  We implement a proven methodology, incorporating best practices and accelerators using industry-standard technology solutions, to organise, design, and visualise business artifacts and processes.

Our analysts use a comprehensive set of technology tools and toolkits to optimise their processes and support informed decision-making. They engage in data analysis and visualisation, manage and document project requirements, and model business processes to ensure clarity and precision. To accelerate the analysis process, analysts employ pre-built frameworks and best practices, and for early solution testing, prototyping tools are used.  In addition, our analysts are experienced in using various project management tools help in tracking tasks and milestones, ensuring timely progress. Agile project methodologies are facilitated by specialised software, and a grasp of emerging technologies equips analysts to address projects that involve complex analytics and process automation. In addition, our analysist leverage testing frameworks and quality assurance tools and are knowledgeable in the latest developments in programming languages, databases, and development environments.

Our EY product owner’s deliver essential services that are vital to a product's success by developing of a clear and actionable strategic vision, effectively managing the product backlog to align with business and customer needs and actively engaging with stakeholder to ensure continuous communication and alignment. They conduct market and user research to inform product decisions, manage the product roadmap to communicate its future direction, and oversee the definition and delivery of product features. By adhering to Agile methodologies and leveraging user feedback and performance analytics for quality assurance, our Product Owners guide the product through its lifecycle, from conception to launch and beyond, ensuring it meets market demands and achieves business objectives.

EY’s service delivery is ensured through EY's global approach to emphasising learning and collaboration as key performance indicators. Utilising EY-developed toolkits and dynamic learning platform, we maintain standardised delivery of services, drawing from industry standards and our unique perspectives and experience.  We implement a proven methodology, incorporating best practices and accelerators using industry-standard technology solutions, to organise, design, and visualise business artifacts and processes.

Our Product Owners have a wide range of experience with various suites of tools to streamline and enhance their role in the product lifecycle process.   They leverage a variety of tools to streamline and enhance their role throughout the product lifecycle, including Azure DevOps, Jira, and Confluence for backlog management and sprint planning, as well as Miro and Figma for story mapping and user journey visualisation. They utilise these platforms for real-time tracking of Epics, User Stories, and Technical Tasks to ensure transparency and accountability, while also employing tools like SurveyMonkey and User Testing to gather and analyse customer insights and feedback for product optimisation.