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Melbourne, Australia
Richard Rome is a consumer industry leader for EY Australia and New Zealand. He is responsible for driving client relationships, fostering industry collaboration and helping organisations navigate an increasingly dynamic consumer landscape.
He works closely with executive leadership teams across the consumer sector, providing insights into emerging market trends, changing customer expectations and the opportunities created by digital transformation, while helping organisations drive growth, improve operational efficiencies, optimise costs, and realise value from M&A activity.
How Richard is shaping the future with confidence
I am curious about how technology will shape the future of consumer behaviour. Through my work on AI-enabled shopping, I am helping explore what happens when consumers increasingly delegate decisions to trusted AI assistants.
By bringing together insights, collaboration and practical thinking, I support organisations as they navigate change and prepare for the opportunities and challenges ahead.