EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Recent Searches
Office
Toronto, Canada
As an EY Canada partner focused on the power & utility and telecommunications clients, Stuart helps industry players embrace change and reimagine their customer transformation.
Before joining EY, Stuart built a wealth of experience at the heart of major Canadian telecommunication organizations for over 25 years. He is a pioneer in the industry of people-centred customer experience transformation. Stuart has made his mark by delivering complex, capital-intensive B2C and B2B transformations and cost optimizations. As a customer architect, he’s able to connect the dots across people, process and technology/digital/AI capabilities. Stuart built on his knowledge in service design, Lean Sigma Six and agile methodologies to guide clients in designing customer journeys and identifying the kind of holistic innovations that launch tremendous new capabilities.
Stuart holds a Bachelor of Applied Science from the University of Toronto and is certified by the Professional Engineers of Ontario.
How Stuart is shaping the future with confidence
Transforming customer’s experiences is a never ending innovation cycle where customer information is utilized to help create the products & services customers want and then making it really easy for them to buy, install, use and pay for them. Technology and AI help optimize this cycle by supporting the decisions our clients make not only in product design but when aiding customers. At EY, I get to partner with our clients to explore these possibilities, and help them transform to deliver on them. That’s something I think helps the world work a little better.