As we emerge into an ever changing, new normal, culture is more relevant than ever. Are you one of the many companies now embracing hybrid working models? Are you empowering your people to choose their own and individual way of working? After all, 9 out of 10 employees want flexibility in where and when they work.
How do you maintain a consistent culture across locations, in person and remotely? Getting the right mix of interaction, innovation, communication, and collaboration is a fine balancing act – and critical to the people experience. Not just for our employees, but for our suppliers, customers, consumers and across the whole economic value chain. In a recent global EY Survey across 23 industries and 17 countries, less than 50% of Employees believe that their company culture has changed for the positive since the beginning of the pandemic.
It’s not all bad news though. Many companies are focusing on behavioral skills like empathy, learning agility, virtual collaboration/interaction, creative reasoning, -complex problem solving, and growth mindset. For all the talk of digitalization, putting humans at the centre means honoring these behavioral skills and ensuring leaders have more than just interpersonal abilities. It requires the ability to listen and empathetically support employees to be and do their best in a tech-driven world. Paradoxical as it sounds, social and emotional skillsets are as, if not more, important than the role of data, analytics, robotics, and automation. Studies show that 80% of employees would work more hours for an empathetic employer, with no material change in compensation.