15 minute read 6 Aug 2021
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The UK Corporate Criminal Offence (CCO) of Failing to Prevent the Facilitation of Tax Evasion: The evolving response

By EY UK

Multidisciplinary professional services organisation

15 minute read 6 Aug 2021

Almost three years on from the enactment of the UK Corporate Criminal Offence (CCO) of the Failure to Prevent the Facilitation of Tax Evasion legislation, HM Revenue & Customs (HMRC) announced that – as at 31 December 2019 – the first nine investigations had been launched, with 21 more under consideration. 

On 2 June 2020, EY hosted a webcast with the HMRC lead on CCO, Sam Dean, to share our collective experiences and invite nearly 2,000 attendees to respond to polling questions to track progress on their CCO journey. In this article we cover the main points discussed on the webcast and share the results of the polling questions alongside the results of the same questions asked on a webcast 18 months ago. 

We also consider how COVID-19 could change the risk environment and share key insights from the HMRC response to – and learnings from – the first investigations.

The broad reach of CCO: UK and beyond

The CCO rules were introduced as part of the Criminal Finances Act 2017. Previous webcasts and articles, published on our dedicated webpage, have provided more detail into the background to the legislation. A key point to note is that the reach of the legislation is international and wide-ranging, applying to both UK and non-UK tax evasion, and to the facilitation of that evasion both inside the UK and overseas.

Whenever UK tax is evaded, it does not matter where in the world the facilitation occurred or where in the world the relevant body is based, it is within HMRC scope for criminal investigation.
Sam Dean
HMRC lead for the Corporate Criminal Offence

The legislation adopts a similar approach to the UK Bribery Act 2010 and focuses on the dishonest facilitation of tax evasion by a person acting for a business. HMRC’s aim is to change industry practice and attitudes towards risk, encouraging organizations to do more to prevent tax crime happening in the first place by persons acting on their behalf. Things are progressing at pace, with all HMRC criminal investigators trained and capable of investigating CCO cases and all existing criminal tax evasion cases assessed for CCO application.

Investigations sit across all HMRC customer groups from small business through to some of the UK’s largest organizations. The number and spread of investigations clearly demonstrate that HMRC is actively enforcing the legislation across all tax and duty regimes and across organizations of all shapes and sizes.

More broadly, HMRC has been actively working with its international partners to combat tax evasion. The UK has joined with Canada, the Netherlands, the United States and Australia to create the Joint Chiefs of Global Tax Enforcement (J5). This operational group focuses on enablers of tax evasion and is already making good progress, so far sharing information on over 50 international investigations. A global day of action took place in 2020 against suspected global tax evasion and identified money laundering of more than £200m in the UK alone.

Criminal investigation powers

Sam Dean stressed on our webcast that it’s important to remember that the failure to prevent the facilitation of tax evasion is a criminal offence. Whilst the penalty may be financial rather than custodial for the corporate entity, it is still a criminal investigation which means HMRC’s criminal powers apply with the whole host of criminal investigation tools that brings. For example, exercising search and arrest warrants without prior notice. It’s entirely possible that the first time an organization is aware of the investigation is when HMRC officers arrive at their premises to arrest an associated person, seize evidence, and request to see what preventative procedures have been put in place by the organization. It is not unlikely for HMRC to take witness statements on the day from other employees, asking about their knowledge of the legislation and what training they have received.

This really isn’t a paper exercise that won’t be tested. Please be assured, I’m not saying this to try and frighten you into action necessarily but simply to ensure the gravity of failing to take appropriate action lands and is understood.
Sam Dean
HMRC lead for the Corporate Criminal Offence
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The importance of understanding your risk

The importance of developing a risk assessment as a first step to developing the response to CCO cannot be understated. Working with businesses we have found the range and impact of risks can vary enormously, and you can only assess if your overall response is reasonable by first understanding the risks that you are trying to address.

When embarking on the risk assessment, we start by looking through different lenses of risk identified by HMRC’s guidance to understand how, absent of any existing controls, the facilitation of tax evasion could arise across the business. We take into account factors such as where the business operates around the world, any historic issues in the sector in which it operates, the nature of the goods and services sold, how contractors are engaged, and the nature of transactions with customers and suppliers to understand how their tax evasion could theoretically be facilitated in the conduct of the business.

As risks are identified and prioritised, existing controlling procedures can also be identified and evaluated for design and operational effectiveness. A plan can then be built to address any gaps in controlling procedures. Securing long-term compliance means embedding the processes into business as usual. 

Within Financial Services, and other regulated sectors responsible for carrying out anti money laundering checks, the main area of risk is the customer and wider external risk. There is an increased possibility that a customer may be committing tax evasion and use your facilities/services to carry it out. A focus therefore in Financial Services is to understand how your products and services could be used to facilitate someone’s tax evasion.

A thorough and wide-ranging risk assessment is absolutely vital. It would be very difficult for an organization to compile a defence of having reasonable prevention procedures in place, or that it is not reasonable for them to have procedures in place, that is not predicated on a sound understanding of their potential exposure to the legislation. Completing a risk assessment when the legislation was introduced and not revisiting again could make compiling a defence more difficult.
Sam Dean
HMRC lead for the Corporate Criminal Offence
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How might COVID-19 change your risk response?

Risk does not stand still, and it is important to ensure that your response remains fit for purpose by revaluating on a periodic basis your risk assessment. A significant event such as COVID-19 can fundamentally change your risk environment and the necessary response.

Through the lens of COVID-19, and the extraordinary circumstances many businesses are finding themselves in, several factors are coming together to create an elevated CCO risk when examined in the context of the ‘fraud triangle’. This includes changes and pressure in supply chains potentially leading to corners being cut, fundamental changes to the operating model, and employees being redeployed or not working. An organization should be periodically asking itself if its level of exposure has changed, for example when moving into new services, products and markets.

HMRC guidance stresses how it is hugely important that a CCO risk assessment isn’t a ‘once and for all’ exercise. With the impact of COVID-19 considered, you may wish to challenge yourselves on whether you have revised your risk assessment given dramatic changes in circumstances over recent months.

One recent case study is a global client of EY who reported that requests through their Compliance team for due diligence on new suppliers has fallen 40% since lockdown began, and yet the business knows there has been an escalation in emergency purchases. The key issue is one of prioritization with risk concerns getting limited airtime with the board when there has been so much other change and crisis.

Another example is a potential deprioritization of whistleblowing and communication. Whistleblowing is by far the most effective way you’ll learn about risk and compliance issues within your business. An EY utilities sector client recently considered cancelling its contract with an external whistle blowing provider in order to save costs at this time of crisis. We advised that this was a false economy and our argument won out, but this example highlights current conversations going on within businesses.

Fraud triangle image
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Who is responsible in the business for CCO?

A key question when building the response to CCO is ‘who should own the CCO response?’ Tax departments have a role to play in understanding risks. The Legal or Compliance team might own the process due to the parallels with anti-bribery and corruption rules and, as the legislation is concerned with interactions with third parties, this brings departments such as Procurement, Supply Chain, Sales, Finance and HR to the discussion. EY’s experience is that the department that leads on adopting the approach to CCO will vary, however, it is important that all impacted departments play a role in identifying the risks and building the response.

All parts of the organization should be involved in understanding the risks and developing the preventative procedures. There is a danger in thinking about this legislation solely as a tax issue. It isn’t. It is ultimately about dishonesty of associated persons and it is important to think about that alongside how an organization deals with dishonesty across its other functions.
Sam Dean
HMRC lead for the Corporate Criminal Offence

Establishing a defence

Where there has been an instance of the facilitation of tax evasion by an associated person acting for a business, the only defence available to the business against a criminal prosecution is that it had established ‘reasonable procedures’ to address the facilitation risk. We have already touched on the importance of the risk assessment as the first point on this journey. Beyond that, HMRC has set out a further five guiding principles, as follows:

  • Proportionality of procedures
  • Top level commitment
  • Due diligence
  • Communication and training
  • Monitoring and review
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As our webcast poll results highlight, there are still businesses who have not fully implemented reasonable procedures and who are open to risk.

As the HMRC investigations progress, the bar will continue to be raised. Employee communications and training is hugely important. It is timely to reflect on the US Department of Justice (DoJ) guidelines released in June 2020 which highlights the direction of travel we have seen with bribery and corruption enforcement authorities take. It is therefore indicative of where CCO may go, taking a much harder line regarding behaviors and effectiveness of control measures. The DoJ asks for an impact assessment on how training has impacted on employee behavior or operations, which policies are attracting more attention from employees, and testing whistleblowing hotline awareness and whether employees feel comfortable using it.

People can be a key control in identifying facilitation risks in the business. By developing policies which speak to the roles of your people and the risks they could face, having a clear commitment from the top of the organization, bringing this all to life with tailored training, and both encouraging the reporting of risks through a whistleblowing line and fully investigating the risks, many businesses can go a long way to creating an effective control environment.

Data analytics also have an increasing role to play with some of our clients building interactive dashboards pulling on expanded data streams to drive real insights into compliance behaviour. We have recently worked on pre and post COVID-19 analysis implementing control environment for a global beverage business. Many things have changed in recent months and new red flags identified. The results are now helping the Compliance team focus their efforts and prompting questions into the business.

For the Financial Services and regulated sectors, it’s important to recognise that there are added control environments in place, other control legislation and responsibilities, plus additional client and transaction monitoring. Good data management is critical – are you able to identify cases of potential tax evasion through data analytics?

HMRC has emphasised on many occasions the importance of self-reporting as evidencing that reasonable procedures are operating. A dedicated portal has been created to report instances of the facilitation of tax evasion, more detail on which can be found here.

If, as part of implementing reasonable prevention procedures or undertaking a review, an organization feels they may have fallen foul of the legislation they are strongly urged to consider using the CCO self-reporting portal. Here an organization can set out what has happened. As we say in the guidance ‘Timely self-reporting will be seen as an indicator of reasonable prevention measures’ – so it’s absolutely within your interest to come forward voluntarily than hope we don’t find out about.
Sam Dean
HMRC lead for the Corporate Criminal Offence
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The evolving landscape

When asked how Sam sees the broader landscape evolving, international cooperation is flagged as something that will continue to increase. Some of the largest areas of risk will cut across international boundaries, so a global approach to law enforcement and tax administration response will be key in meeting that head on. CCO gives an incredibly powerful tool to leverage that international cooperation.

HMRC will continue to focus on impact and demonstrating the application of the offences to organizations of all shapes and sizes across all sectors, so we can expect to continue to see a wide spread of investigations. 

It’s important for us to try and change long standing industry practices that may have become almost the accepted norm, so there will inevitably be a few big cases we will prioritise. These will be large and complex investigations that will take time to work through to successful prosecution. We will seek to use those examples to prompt others in that sector or customer group to improve their own prevention procedures, which in turn will help to design out the opportunity for the tax evasion and the facilitation of it to occur.
Sam Dean
HMRC lead for the Corporate Criminal Offence

How can EY help?

As the HMRC investigation pipeline continues to build, does your organization have a robust CCO response in place? Take our CCO readiness questionnaire to find out. 

  • CCO Readiness Questionnaire

    Stage Question
    Assess Have you identified all relevant entities, functions and transactions to be considered in the risk assessment?
    Have you involved all appropriate business functions to identify the potential risks of facilitation?
    Have you identified all potential ‘associated persons’ in the risk assessment?
    Have you identified all of the inherent risks of the facilitation of tax evasion across the business?
    Respond Have you evaluated the existing controls to determine whether they adequately address the facilitation risks identified?
    Where identified, have you implemented any control enhancements required by the business to address the CCO risk?
    Has the Board reviewed and signed off the organisation's response to the CCO?
    Has a policy to address CCO been published and made aware to all impacted associated persons?
    Where required, have contractual terms with third parties been amended to address the CCO risk?
    Where required, have due diligence processes for engaging with third parties been amended to address the CCO risk?
    Where required, have due diligence processes for M&A activity been amended to address the CCO risk?
    Has a training programme been completed by all relevant associated persons?
    Monitor Is there an ongoing programme to test key controls which are addressing the CCO risks present?
    Is there a policy and process to ensure that any 'red flags' are reported and investigated fully?
    Is there a process in place to ensure that risks are monitored on a regular basis and the control framework remains reasonable?
    Defend Is there a documented record to evidence the full response to CCO?
    Is there a policy detailing the response to an investigation, including the point of contact and how to respond to a raid?

EY’s team, incorporating former revenue authority investigators, anti-bribery and corruption experts, criminal and contract lawyers, and risk management specialists, has helped numerous businesses through their CCO journey and can deliver a wide range of services tailored to support your needs, including the following;

  • A thorough risk assessment, capturing the full list of risks and controls with dashboard visualisations enabling the business to analyse the results across the third parties, the associated persons and the tax type.
  • Developing the framework of communications and policies to implement the top-level governance to address CCO.
  • Web-based learning modules tailored to the business to address the risks identified and educate the organization of the risks and policies.
  • Revisions to due diligence processes, customer and supplier onboarding, and contractual terms.
  • Whistleblowing lines and support to investigate any ‘red flag’ transactions, with the protection of legal privilege where required.
  • Building the framework to ensure that key controls are tested, new risks are identified, controls are modified, and the business can be confident that reasonable procedures have been implemented. 

Webcast 

The UK Corporate Criminal Offence (CCO) of Failing to Prevent the Facilitation of Tax Evasion: The evolving response

Watch here    

 

Summary

With the first potential corporate prosecutions for the failure to prevent the facilitation of tax evasion now under investigation, we explore with HMRC the learnings from the first investigations and how businesses are responding to the UK corporate criminal offence. 

About this article

By EY UK

Multidisciplinary professional services organisation