Culture, talent and leadership

Demographic shifts and new technologies are changing how, why and where people work, and the requirements and expectations of the workforce. To secure the skills they require, organizations need a new approach to attracting, developing and inspiring their workers.

Case Study
The better the question The better the answer The better the world works
Case Study

How real-time data improved diversity and inclusion policies

Data and analytics transformed a consumer product company’s diversity and inclusion program into an organization-wide cultural movement.

Case Study
The better the question The better the answer The better the world works
Case Study

How do you transform diverse populations into connected communities?

While addressing diversity and inclusion, a global organization turned to data for actionable insights.

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Young man with an artificial leg is working at the factory
Case Study
The better the question The better the answer The better the world works
Case Study

Listening with intent to build actionable insights

A bespoke approach was built to collect and synthesize global employee data and a well-informed D&I program.

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Case Study
The better the question The better the answer The better the world works
Case Study

A roadmap for human-centric organization wide change

Targeted data combined with leading-edge technology helped the client build a new D&I program.

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What EY can do for you


Building and transforming a business in today’s global marketplace requires a refreshed approach to the definition, assessment and development of leadership within an organization. Strategic investments in leadership have a substantial, direct impact on business performance. To realize this performance potential, organizations need to cultivate transformative leadership, through fostering shared values and continuously developing new capabilities such as emotional agility, virtual teaming and 360-degree thinking.

With our understanding of your business, market, sector and competitive landscape, we can help support development of your leaders by addressing not only the needs of the individual, but also the leadership team and the organization. We help leaders prepare for and navigate complexity, uncertainty, and the future of work.

Leadership investment is crucial to your business success. Our frameworks and digital tools help you to better place your leadership development initiative in context to disruptive market forces. We help you assess and baseline your leaders’ success profiles, while also diagnosing development areas and improving performance through facilitated leadership workshops and powerful conversations — at an individual as well as team level. Our inquiry-based leadership coaching approach to develop organizational leadership capabilities and help your people perform at their very best in a constantly changing world.


Business values continue to fluctuate with dynamic forces in the marketplace, and organizational culture is at the heart of shaping the future of work, thereby impacting your organization’s competitiveness and market value. When organizations activate a culture that is clear and consistent in its strengths, motivates its people and has low behavioral risk, they see an increase in productivity and thus profitability. All individuals, from boards and executives to employees and customers, play an important role in shaping an organization’s culture. We work with these individuals to deliberately transform their organization to fuel a culture shift that takes place over time in response to market trends.

Our digital tools help us to support clients through culture discovery, design and activation which enable the elevation of psychological safety, the creation of growth mindsets, and the acceleration of inclusion initiatives, which will promote innovation your organization needs to thrive. We can also help you improve your transaction success using culture as a lever.


We help clients elevate their diversity, equity and inclusion (DE&I) strategy and make progress toward building a truly human-centered workplace. Our multidisciplinary approach combines data-driven insights, powerful conversations, and systemic interventions to deliver measurable, sustained progress. Organizations can leverage DE&I as a key enabler to success by integrating it into their business and talent strategy. It is now also a business imperative due to increased scrutiny by consumers, regulators, investors and employees.

Our diagnostic tools focus on the individual strengths of the clients we serve and helping them to target efforts in places where they can get the greatest results, and track those results. We engage the right leaders and stakeholders to build internal champions and enable leaders to make aspirational commitments and deliver on them. Through the use of DE&I scorecards and defined key performance indicators, we help track progress over regular intervals to allow for adjustment over time in response to the shifting DE&I landscape. To support our clients, we are committed to staying close to macroeconomic trends, geopolitical issues and current events that may impact historically underrepresented populations.

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What EY can do for you

Talent strategy development

To keep up with the changing working world, it is necessary to have the right people, with the right skills, in the right places. This raises the question: do you buy the talent you need, or train it?

We can help you to fulfill your organization’s talent ambitions, and to build a workforce with the right capabilities, profile and focus to achieve your business objectives, from growth to transformation.

Leadership development

To build and transform a business, you need great leadership. And the right investments in leadership can have a huge impact on both business and workforce performance. 

What it takes to be effective at one level of leadership varies dramatically from the next. Leaders need different skills and mindsets for different levels, rather than a generic, one-size-fits-all approach. From C-suite to front line, we equip all leaders to be future fit, purpose driven, inclusive and agile with the right capabilities, mindsets and tools to navigate through complexity and the uncertain future of work.

We design bespoke development programmes that transition your people from managers through to strategic leaders and create a common language for leadership to help deliver transformation, culture change, performance and engagement. With our understanding of your business, market, sector and competition, we can unlock the skills, behaviours and mindsets that your leaders need, so that your business can realise its true performance potential.

Team development

Our scalable solutions are designed to give your teams a competitive edge, helping them overcome existing obstacles and barriers, and find new ways of working.

Our solutions include: 

  • Facilitated team development journeys.
  • Internal practitioner accreditation on our diagnostic and team tools.
  • Self-serve digital tools for leaders to measure and develop team performance when they need it. 

Capabilities strategy

Organizations need to have the right people, with the right capabilities, in the right place, doing the right things to drive business performance in a sustainable manner.

Using a robust but flexible framework that is developed to your organization’s specifications, we can help you identify and develop the talent strategy needed to achieve future business objectives.

Employee performance and enablement

In today’s fast-paced work environment, keeping employees motivated is one of the biggest challenges organizations face.

We can help you design (or redesign) strategies to measure workforce productivity and to engage with and manage your workforce in a way that works for them and for the business.

Employee experience

The processes, systems and policies businesses use to support their workforce are often complex and fragmented. Yet today’s workers — which range from baby boomers to millennials, full-time employees to contractors and freelancers — increasingly expect an interface that mirrors their customer experience: simple, seamless and mobile.

We can help you build or redesign your employee experience, to connect or reconnect and re-engage your workforce, and to deliver the data points needed to inform decision-making.