EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Transformation and growth
Banking and capital markets
Transforming banks through people, technology and innovation.
How EY can Help
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Empower your bank with agility and tech-enabled solutions to meet the evolving needs of today’s digital customer.
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EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.
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EY consumer banking and wealth technology solutions are designed to drive operational excellence and profitable growth. Learn more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our team can help wealth managers and private banks transform and grow their business. Find out more.
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Discover how EY's technology transformation team can help your business fully align technology to your overall purpose and business objectives.
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- Our case studies
- Our latest thinking
Explore our case studies
How a global FinTech captured growth in the SME segment
A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.
How privacy and consent built customer trust for a financial institution
EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
Explore our latest thinking
Four enablers for harnessing the power of PayTech
Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.
How banking on Gen Z talent will make or break the future of banking
To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.
Three ways to unleash the power of people in banking transformation
Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.
Five ways to commit to customer centricity in banking transformation
An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.
Regional perspectives
Why European banks must obsess over customer experience to compete
Discover how customer centricity in banking helps identify customer challenges to derive solutions and improve customer experience in banking operations.
