Technology careers at EY

Work with technologies like blockchain, AI, robotics and analytics to transform business for the better.

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There is a unique opportunity to challenge the status quo by harvesting analytics and artificial intelligence to reinvent the traditional approach to problem solving.

Beatriz San Saiz

EY Global Advisory Data and Analytics Leader

Challenge yourself with meaningful work, every single day.

Imagine working alongside businesses who are using artificial intelligence to detect cancer earlier in patients. Or helping clients to prevent cyber hacks by implementing blockchain technology. Or working with advanced analytics to help farmers increase food production.

Here at EY, you’ll make complex technologies accessible to clients across every industry, helping them to find inventive solutions to their business problems. As well as developing your technical skills, you’ll learn about business strategy and business issues. You’ll collaborate with different departments and functions, with the freedom and ability to explore new prototypes and devise your own solutions. You won’t just be implementing new technologies, you’ll be designing the way they’re used. You’ll be transforming businesses, one idea at a time.

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Technology may power disruption, but it’s people who harness the technology.

A technology career at EY is about far more than cutting-edge innovations. It’s about the application of these technologies in the real world, to make a real, meaningful impact. It’s about your opinions and diversity of perspective. It’s about social responsibility and empathy. You’ll be excited by the challenge of embracing new technology, while also appreciating its impact on the wider world.

See how we’re using technology to transform businesses

Work with global organizations, advanced technologies and brilliant leaders

In a technology career at EY, you could be collaborating with global organizations like GE Digital, IBM, Microsoft, Cisco, LinkedIn and SAP. You’ll help to set a new standard for the way we can use emerging technologies such as AI, blockchain, Internet of Things, and data analytics.

As well as giving you access to some of the world’s most forward-thinking technologies, EY global alliances help you to work with some of the brightest minds across each industry to explore powerful new ideas. You’ll have access to professionals in different disciplines, all working together to make a real impact on the way the world works today.

EY and our alliances fuel digital transformation. Together, we help clients find new ways to achieve a successful digital transformation and co-innovate to address these challenges with modern and adaptive methods.

Greg Sarafin

EY Global Alliances Leader

Learn more about EY Alliances

Get access, share knowledge and expertise and get a competitive advantage for yourself and your clients.

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Today’s technologies, tomorrow’s solutions

Forget everything you think you know about the work we do, and the systems and tools we create to do it. Today, careers at EY are about so much more than spreadsheets, number-crunching and accounting applications. We put bots, algorithms and machines to work so that you can do more interesting — and impactful — work.

Technology in numbers

  • This year we’ve created 1,300 bots for clients, and 700 for use within EY.
  • Those 700 have saved us 2.1 million hours of repetitive tasks, freeing up our people to make a bigger impact.
  • We’ve entered into 21 strategic alliances with technology and industry leaders.

We plan to invest

US$1 billion

in new technology solutions, client services and innovation over the next two years.

The better the question. The better the answer. The better the world works.

How blockchain is reducing the fluidity of risk in marine insurance

EY and Guardtime are providing greater transparency and efficiency through blockchain technology in marine insurance.

The better the question. The better the answer. The better the world works.

When risks ebb and flow, how can insurance premiums adjust?

Marine insurance has not kept up with the digital era. Now’s the time for blockchain innovation to manage dynamic risk and boost global trade.

How many industries can you name that are still based on the same working practices and business models that they had in the 17th century?

Despite the wealth of modern technology now available, marine insurance, a critical component of the global trade ecosystem, is still an industry based on the certainty of paperwork, emails, weather forecasts and a large amount of guess work. 

EY and Guardtime are working with Microsoft and key industry players to bring the industry into the digital era, to reduce risk and friction in global trade and thereby facilitate global economic growth.

A risky business

Marine insurance is characterized by the dynamic nature of the risk taken on by insurers.

“There are a lot of paper contracts written between insurers, brokers, shipping companies and captains of ships that often won’t be in place in time until the ship has left Belgium and arrived in Sydney,” says Shaun Crawford, EY Global Vice Chair – Industry. “It’s all based on experience and historical examples. The risk can change markedly as a ship travels from A to B. It may sustain damage, enter war zones or change its flag or captain.”

Any such variations require all parties connected to a policy to update their records. With all that paper floating around, this process is slow, open to errors and fraud. Error and uncertainty adds cost for all stakeholders at every stage of the value chain.

Marine insurance is therefore an industry in need of modernization through digitalization, automation and increased transparency.

“From an insurer’s point of view they don’t have access to all the information underpinning the risk they’re taking. As a result they have to put a fair chunk of capital on balance sheets in case of the worst scenario ­­– a ship going down,” says Crawford.

Beached container ship
The better the question. The better the answer. The better the world works.

Implementing blockchain on the high seas

A new blockchain-enabled platform is automating the insurance process to meet the needs of all stakeholders.

EY and Guardtime, an enterprise blockchain company, collaborated with Microsoft’s Azure Blockchain team to develop a groundbreaking blockchain-enabled platform that can meet the needs of all the different parties involved in a marine insurance contract.

The platform digitizes the rules between buyers and sellers. “We’re automating the entire process by using smart contracts to minimize paperwork,” says Crawford. “Insurance companies can immediately update information online or see where a ship is anywhere in the world at any point in time, or how it’s changed.”

In an industry with so many stakeholders, collaboration is key. The platform is being developed in consultation with the world’s largest shipping company Maersk; a major international broker; ACORD (insurance industry standards body); as well as multiple specialty insurance firms.

Working directly with the end clients and parties throughout the supply chain, EY, Guardtime and Microsoft were able to gain the insights needed to not only develop a 20-week proof of concept trial, but to calibrate the real-world platform on Azure that the parties had developed so it has the potential to transform insurance beyond just the seas.

The strengths of blockchain

Blockchain and distributed ledgers’ strengths lie in their core ability to connect every party involved and make a collective database completely transparent and visible to all. It offers a solution that could be applied across the entire insurance industry, beyond the specifics of marine insurance.

The visibility of near real-time data, connected directly to smart contracts also improves decision-making, security and transparency, with third parties such as regulators or auditors also able to view the database.

“This more exact information means less liquid capital on paper and allows brokers who spend most of their time doing costly administration to be free to work on value-added services,” says Crawford.

But successfully integrating blockchain technology to its full potential across the industry is hugely complex. Multiple jurisdictions and regulators are an inherent part of marine insurance and make it challenging to implement widespread change across the entire ecosystem.

To successfully drive the industry toward this digital solution, EY worked directly with the insurers’ end client, in this case Maersk.

“If we only worked with insurance companies and brokers, nothing would have happened,” says Crawford. “But for a shipping company that spends hundreds of millions on insurance each year, a blockchain solution offers the opportunity for tighter premiums and better claims processes. There’s a much clearer value for them. We’re going to the end client to transform an entire industry process.”

Beyond a proof of concept

After the conclusion of the 20-week proof of concept, EY and tech collaborator Guardtime established a joint venture, working closely with Microsoft, with the aim of servicing clients with the resulting product. Getting to this end result was a learning process for EY and its collaborators.

“Our blockchain platform has been specifically tailored to the business issues facing clients,” says Crawford. “Through workshops with clients we gained a deep understanding of the practical needs of the community who wish to benefit from the platform and we were able to deploy that understanding so that the solution is practical and intuitively fit for purpose. This was a major learning step for us, but at the end of the day what we built was for the clients.”

Developing the platform required a globally connected effort:

  • Guardtime's teams were based in Estonia, the UK, Netherlands, and the US and the nature of the shipping industry required coordination across EY teams on both global and local levels.
  • EY has teams working directly with end users, insurers and reinsurers in Europe, the US and Japan.
  • EY tech production teams based in India and Poland are working closely with Microsoft to coordinate the platform’s implementation within client environments.
Container ship on the high seas
The better the question. The better the answer. The better the world works.

Taking blockchain beyond marine insurance

This new platform will transform marine insurance by generating trust between all players in the value chain of global trade. And it has the potential to fuel innovation across every industry where trust and transparency are critical.

The service that resulted from the proof of concept has added significant value for businesses throughout the value chain of marine shipping. Maersk, the end client for insurance services, will benefit directly from more accurate premiums and faster claims processing. Insurers and reinsurers see the accuracy and quality of their data dramatically improved, with automation vastly reducing time-consuming administration.

This frees up employees to develop value-added services and push forward innovative solutions for clients and their own business. The visibility and transparency created by the blockchain-enabled platform generates a greater level of trust between all companies in the value chain, opening the door to more collaboration and innovation.

Beyond the insurance world, there’s no doubt blockchain is rapidly entering the mainstream, with other types of financial institutions around the world beginning to implement services based on the technology. However, understanding of blockchain and its potential is still a major barrier to greater implementation in businesses.

Until recently, the technology was perhaps most-often associated with bitcoin and other digital currencies, but for the insurance industry it’s the flow and visibility of data that makes distributed ledgers and blockchain technology so potentially revolutionary.

Introducing a hugely disruptive technology to any long-established industry with existing databases and relationships will inevitably be challenging. This is why collaborations with Maersk, who are actively looking to drive innovation and identify digital transformation opportunities in their industry, proved so crucial in bringing the platform to fruition.

“We’re disturbing the status quo culturally and all the existing processes that make up that culture,” says Crawford. “Why would the industry want to change and be the first movers? The industry won’t move unless you bring the client to the table.”

The potential of this platform goes beyond specialty insurance and sets a precedent and method for companies and sectors to converge and fuel further innovation.

“This is not just about insurance,” says Crawford. “It’s about connecting sectors together with convergence around new ecosystems. We’re leveraging shipping data to allow insurers  and brokers to create new products and service propositions. What we’re doing with shipping now, we see growing into other sectors.”

The ability of blockchain to create a digital record of a real-world objects lends itself to any sector where there is a supply chain of physical goods – from automotive to aircraft manufacturers to diamonds.

“Businesses should think about a completely new value chain,” explains Crawford. “This is not automating or digitizing an existing system; this is about connecting people, sectors and different industries, and helping them to find ways to disrupt the current model for the benefit of all.”

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Faster transactions with blockchain

The potential of blockchain is immense: it can streamline EY clients’ business processes and help us to reimagine what a secure network is. Working with blockchain we help businesses to mitigate their risk of cybersecurity issues, helping bring more confidence to markets.

Seizing the upside of analytics

Even digital “non-natives” are benefitting from analytics embedded into the heart of today’s businesses. You’ll help clients to use analytics in many innovative ways: to help drive investment decisions; to mitigate risk; to improve customer satisfaction; and to increase the value of interactions. With the value of data ever increasing, it’s little wonder we’ve placed it at the heart of what we do.

Embracing intelligent automation

Robotic process automation is having a transformative impact on the world we live in. There are upsides, such as increased efficiencies, increased output and cost reduction, but there are also human implications. In an EY career, you’ll work with clients to make positive change by helping to automate mundane, time-sapping work in every industry — from tax to HR, and supply chain to regulatory compliance. Thanks to robotic, autonomous systems replacing human tasks, you’ll help to unlock deeper insights and solutions to problems.

We need to stop thinking about intelligent automation as a “technology solution” and start thinking about it as a “business solution.”

Weston Jones

EY Global Intelligent Automation Sectors and Solutions Leader

Artificial Intelligence, human impact

At some point in the future, humans will have more daily interactions with bots than they do with each other. When we talk about a career at EY in artificial intelligence, we believe it’s less about the technology itself, and more about its application. We really are at the tip of the iceberg in understanding the impact it can have across sectors such as healthcare, clean energy and even food production. Here at EY, we say that bots are built, but AI is applied. Your career in AI will give you a global platform to work with a technology that could eventually change not just the world — but the health of our planet.

AI will change society – but we must also ask what is changing in society that makes AI necessary?

Nigel Duffy

EY Global Artificial Intelligence Leader

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