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Leaders in Retail: In conversation with Canada's top retail executives

In this series, we learn insights and perspective from executive leaders in Canadian retail on the many opportunities and challenges facing the industry, including competition, relevancy, innovation, customer experience, sustainability and more. Asking better questions to help build a better working world.

Leaders in Canadian Retail episodes

In this episode, Carrie joins Monica to discuss product innovation, the evolution of the brand, commitment to sustainability and the company’s emphasis on exceptional customer experience.

Featuring Carrie Baker, President, Canada Goose

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In this episode, Jake and Monica discuss the MDS brand journey from idea to international brand. Jake also shares his insights on entrepreneurship, the power of social media, continuous innovation and how MDS is growing its family business (and market share) in an industry dominated by CPG behemoths.

Featuring Jake Karls, Co-founder and Rainmaker, Mid-Day Squares

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Watch as Celeste tells lululemon’s story of global expansion, product innovation and its commitment to sustainability and delivering a unique customer experience. Monica and Celeste also discuss what it takes to differentiate in a crowded market.

Featuring Celeste Burgoyne, President, Americas & Global Guest Innovation, lululemon

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Joanna joins Monica to discuss her entrepreneurial journey, how Knix is breaking down the many taboos associated with intimate wear, the shift from digital-first to omni-channel retailer, and the critical importance of listening to the customer.

Featuring Joanna Griffiths, Founder and CEO, Knix

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Robert and Monica chat in Yorkdale Shopping Centre, the jewel in Oxford Properties’ retail portfolio, to discuss importance of creating a destination, partnership with retailers, the company’s leading sustainability practices and leaning into what’s next in customer experience.

Featuring Robert Horst, VP, Retail, Oxford Properties Group

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