Consumer Products & Retail

As consumer demands evolve, consumer products and retail companies must find the right balance between success today and growth tomorrow.

Disruptive technologies, new business models and agile market entrants are revolutionizing the way people shop, what they buy and how they live. In this complex environment, consumer products and retail (CPR) companies must shift their focus from protecting what they have to creating what they need to become.

CPR companies must rethink how and where to serve the smart consumer. They must build the capabilities to put data at the heart of the organization and create the agility to respond to market change. Their supply chain must evolve into a transparent demand-response network.

We help CPR companies explore, identify and implement the right balance of bold strategic choices that will sustain their business today and transform it for relevance tomorrow.

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Featured thinking

Future Consumer Index: People are reconnecting with their deeper values

Kristina Rogers
17 Mar. 2022

Webcasts on demand

Deconstructing packaging: How to choose the optimal sustainable option
Deconstructing packaging: How to choose the optimal sustainable option

In this webcast, a global panel of EY professionals discuss the dilemma facing consumer products companies trying to achieve their plastics reductions commitments.

How to optimize your operations for today — and tomorrow
How to optimize your operations for today — and tomorrow

In this webcast, learn how to make transformation a reality for your organization.

EY Future Consumer Index

COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

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Sustainability insights in Consumer industries

Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?

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Cannabis in Canada

Canada was the first G20 country to nationally legalize cannabis, creating an entirely new sector of the formal economy.

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How EY can help

Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

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EY and P&G alliance

EY and P&G help organizations attain higher levels of manufacturing performance.

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Commercial Transformation

EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by realistic and implementable growth strategy, advanced commercial analytics and differentiated capability deployment.

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Operating model transformation

Consumer products companies must deliver their existing business model while supporting the broad spectrum of new strategies and innovations that future success requires. Our end to end solution will enable the flexibility you need to master this plurality of growth.

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Creating customer insight from Retail DnA

Retail DnA goes beyond traditional demographics to create an unbiased way to understand customers based on what they do, not who they are. It’s designed to generate real customer insight from data that retailers can convert into value-generating actions.

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Direct to Consumer

Enhance brand equity and customer loyalty with the direct-to-consumer model.

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