Interest margins expected to stabilize – at an unattractive level
Despite the recent decline, 65% of banks expect interest margins to stabilize or even increase over the next one to two years (previous year 26%). This expectation is driven by the current zero-interest environment and the assumption that negative rates will not return in the near term.
Stabilization, however, does not mean relief. Margins are expected to remain at a comparatively low level, limiting earnings potential in the interest business. As a result, maintaining profitability will depend less on volume growth and more on pricing discipline, portfolio quality and operational efficiency.
Overall, SME lending is expected to remain resilient, while cantonal banks turn more cautious
SME financing continues to be assessed as broadly resilient by Swiss banks. 33% of surveyed institutions expect an increase in value adjustments and provisions for SME loans over the next one to two years, unchanged from the previous year.
This stable assessment is noteworthy, as it remains below the long-term average and contrasts with current macroeconomic developments. Rising geopolitical tensions, trade policy uncertainty and weaker economic indicators have increased pressure on many companies, particularly in export-oriented sectors.
This is reflected in a more differentiated picture among cantonal banks that traditionally have a higher exposure to SME lending, and therefore, the majority of cantonal banks expect credit losses in their SME portfolios to increase over time.
Rising costs remains a key concern
Cost pressure dominates the outlook for the coming years. 57% of the surveyed institutions identify rising operating costs as the greatest burden on future success.
Technology plays a central role in this dynamic. Investments in AI, digitalization, core system modernization and cloud migration are essential, yet costly. Regulatory requirements, including increased expectations around operational resilience and third-party risk management as well as cyber resilience, further add to the cost base.
At the same time, these investments also create opportunities. New technologies enable efficiency gains, improve customer experience and enable new service models. The challenge for banks lies in focusing on the use cases that deliver tangible benefits and managing the timing mismatch between upfront investments and the realization of efficiency and profit gains.