Microsoft consultancy services

In Consulting

EY helps companies realise long-term value through end-to-end, Microsoft-powered digital transformation with Microsoft Dynamics 365, Microsoft 365, Microsoft Power Platform and Microsoft Azure. 

Related topics Consulting Emerging technology Transformation realized AI Cybersecurity

The team

Asheesh Malhotra

Asheesh Malhotra

Partner, Technology Transformation Lead, Ernst & Young LLP

Julian Stone

Julian Stone

Partner, Technology Consulting Microsoft Lead, Ernst & Young LLP

Adam Seaton

Adam Seaton

Associate Partner, Microsoft Services Group, Technology Consulting, Ernst & Young LLP

EY and Microsoft logo

What EY can do for you

When considering digital transformation, you need a team that understands all aspects of business and technology change. EY offers clients a new and simple approach to transformation — providing a combination of EY’s trusted industry experience and business ingenuity with Microsoft’s transformative cloud offerings. 

As organisations look to accelerate digital transformation, EY capabilities help clients realise long-term value through end-to-end, Microsoft-powered solutions with Dynamics 365, Microsoft 365, Power Platform and Azure. 

Using Microsoft technologies, we help businesses to improve collaboration across departments and geographies, reduce complexity, and empower end users to deliver operational excellence and exceptional customer experiences. 

Our consultants facilitate innovation based on our strengths in technologies, such as business intelligence, automation, business application development, artificial intelligence (AI), data analytics and cybersecurity.

By leveraging these technologies, clients can capitalise on new opportunities and assess and manage risk to deliver responsible growth through digital transformation. 

Our multidisciplinary team helps to fulfil regulatory requirements, keep investors informed and meet stakeholder needs.

From start-ups to multinationals, EY helps clients meet their most pressing challenges through Microsoft technologies. 

Our platforms

  • Microsoft Dynamics 365

    Design a unified digital workplace using Microsoft’s connected portfolio of business applications including finance, supply chain, human resources (HR), sales, marketing and customer service.

    We use Dynamics 365 to help organisations:

    • Maximise service delivery by integrating systems and automating processes

    • Support evolving business models and maximise financial performance

    • Increase top-line business with enhanced deal management, AI-powered sales suggestions and transparent pipeline reporting

    • Reduce costs and optimise spending across business geographies with process automation, budget control, and financial planning and analysis

    • Build consistent, measurable marketing campaigns to keep customers and prospects engaged with your message

    • Empower teams to deliver excellence in customer service by equipping them with detailed customer and case information

    • Reduce costs by consolidating and migrating legacy information technology (IT) solutions to the cloud

    • Support legal and fiscal compliance with rich audit tracking and comprehensive data access controls

    • Use the rules-based chart of accounts, and simplify regulatory reporting, electronic invoicing and global payments.

  • Microsoft Power Platform

    Discover a new way to deliver business solutions at speed, without compromising on governance, using Microsoft’s low-code Power Platform. 

    We help organisations leverage the opportunities of Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Virtual Agents and Microsoft Power BI by:

    • Creating mobile business applications which integrate with hundreds of systems, to modernise processes and provide access to data on the go

    • Standardising and automating processes with workflows to increase efficiency and compliance 

    • Designing conversational chatbots to reduce pressure on resourcing and deliver excellent customer experiences

    • Building rich, interactive business intelligence dashboards that span departments and systems

    • Leveraging Microsoft’s Dataverse as a unified data platform, increasing data accuracy and collaboration across departments 

    • Designing a blueprint for adopting Power Platform technologies in a controlled, secure manner.

  • Microsoft 365

    A familiar platform for many, Microsoft 365 integrates with the Microsoft Dynamics 365 suite, helping clients to:

    • Transform and simplify communications and collaboration, within and outside the organisation

    • Build closer and deeper relationships with customers by using Dynamics 365 with Outlook and Teams, to track, manage, and collate key sales dates, documents and activities

    • Improve productivity and availability across multiple devices using a single sign-in experience

    • Leverage Microsoft 365 Outlook and SharePoint for intranets, storage, retrieval, and management of documents and unstructured data that can be linked directly within their Dynamics 365 business applications

    • Allow users to interact and model with live finance data in Excel, simplify complex data analysis, and improve reporting 

    • Create templates for output documents (e.g., purchase order and customer invoice) using Microsoft Word

    • Support hybrid working, and equip teams with the tools to communicate and collaborate with Microsoft Teams.

  • Microsoft Azure

    Build, test, deploy, and manage applications and services through Microsoft Azure. We use Microsoft Azure to help organisations create cost savings, support complex integrations and enrich applications with AI to:

    • Reinvent and modernise back-office business, and front-office finance and operations, through the development of cloud-migration strategies and road map support 

    • Bring together multiple data sources for a unified experience, allowing the freedom to query and serve data for immediate BI and machine learning needs 

    • Improve speed of delivery and scale based on business demand with security and business continuity at its core 

    • Achieve cost efficiencies through Azure pay-as-you-go pricing to help manage IT budgets and purchase-only, as needed 

    • Manage complex hybrid infrastructures through a single interface, reducing complexity and improving quality

    • Accelerate development by employing consistent, compliant environments across different teams and applications to work in more agile ways 

    • Create role-based access control policies to enforce identity management in clusters

    • Remain in control when infrastructures need to operate on other cloud services, on the edge of a distribution network or on premises

    • Help ensure local, regional and national legal, data, and tax compliance by aiding the enforcement of policies.

EY Microsoft Alliance

EY and Microsoft bring a compelling formula to spark the potential of the cloud and unlock the power of data. We solve our clients’ most challenging issues by blending trusted industry knowledge with cloud technology. Our strategic relationship draws on decades of success developing visionary solutions that provide lasting value. 

Our team works globally with 4,000 Microsoft clients to deliver over 16,000 projects — all supported by more than 30,000 Microsoft-skilled resources.

Together, we empower organisations to create exceptional experiences that help the world work better and achieve more.  

Find out more about the EY Microsoft Alliance.

Our services

  • Advisory

    Together, we find new ways of solving problems by asking better questions, to create insightful business ideas.

    We combine our technical knowledge with trusted EY industry experience and business ingenuity, working in collaboration with leaders in Strategy, Business Consulting and Change Management. We advise clients on specific operational challenges and use technology as an enabler for broader business transformation.

    We can help you realise business transformation through the power of people and Microsoft technologies, from strategic planning and road map advice to discovery projects and license optimisation.

  • Consultancy

    The nature of work is evolving fast. Consequently, we are being asked to adopt new behaviours — to be more innovative, agile and collaborative. Our teams draw on years of experience building and delivering solutions that take into account our clients’ specific business drivers, existing IT landscape, and requirements for future system development.

    We use proven delivery methodologies, dedicated quality assurance resources and rigorous project management to help improve speed to value.

    Whether you are looking to maximise financial visibility and profitability with Dynamics 365 Finance; capture new opportunities and accurately forecast sales with Dynamics 365 Sales; enhance visibility, optimise HR programmes and give employees the tools they need to thrive with Dynamics 365 Human Resources; or track and monitor cases, and provide proactive updates with Dynamics 365 Customer Service, we can help.

  • Training and adoption

    Learning develops talent, advances careers, grows leaders and transforms organisations. The real value in a technology project occurs when teams embrace and adopt new ways of working. To confirm that everyone is aligned, we offer a wide range of training and user-adoption options that scale to fit your needs.

  • Application support

    The Microsoft ecosystem enables powerful Cloud solutions — further strengthened by ongoing Microsoft investment — to help you stay competitive. Application support works with you to understand and embrace new functionalities for your current solution. Whether it is a ‘frequently asked question’ user query, or your solution is not working as it should be, our application support team is here to help.

How EY can help

Microsoft application support

Highly responsive issue resolution and proactive system monitoring for Microsoft solutions with application support.

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