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Learning services
Build the capabilities your workforce needs to perform in an AI-enabled future. EY learning services help organisations move from course-based training to measurable performance improvement, combining skills strategy, learning design and technology-enabled ecosystems to accelerate transformation and improve business impact.
How EY teams can help – performance-focussed learning through technology
The role of learning is changing fast, as organisations seek to speed up delivery and increase value. There is a shift from volume to velocity and from isolated learning platforms to connected learning ecosystems. To create value, learning needs to change the way people work. EY teams can help organisations craft practical, targeted learning programmes that deliver measurable business outcomes. Our approach is all about building capability fast and linking learning to performance. We place emphasis on technology-driven learning transformation to shape a future-ready workforce. We do that in three ways:
1. Learning and skills strategy
We help clients identify tomorrow’s capability needs, with an accompanying ‘skills architecture’ that supports growth and transformation. Our learning services include current-state diagnostics, future capability design, workforce planning and skills taxonomies – enabling organisations to respond faster to change.
2. Learning design and delivery
Through practical and engaging learning experiences, we aim to achieve real behaviour change. Our approach reflects a shift from long modules to right-sized learning and from commoditised content to hyper-personalised experiences. With a blend of live sessions, digital learning, social learning and applied practice, people can deploy their new skills immediately in daily work. Whether the goal is leadership development, technical capability building or organisation-wide upskilling, we design learning that can scale with impact. A key priority is helping people use AI effectively, to move from experimentation to large-scale adaptation.
3. Learning advisory
We help organisations redesign learning for the AI era, with a strong emphasis on performance. Through AI-powered learning, our content continually adapts to changing demands, with humans always ‘in the loop’. Our support includes learning operating model design, learning technology architecture, content governance, measurement frameworks and advisory support.
Our approach
EY teams bring together evidence-based learning design and transformation experience, from around the world, to help clients move faster from intent to execution. Underpinned by the science and psychology of adult learning, our solutions meet the evolving needs of multi-generational workforces.
What we bring
Learning diagnostics to assess current capability, operating model and future-readiness
Skills and capability frameworks aligned to business strategy
Digital learning design lab
Bespoke academies and scalable capability-building programmes
Learning measurement approaches to accelerate learning, and improve application and business impact
Content governance and advisory support for learning in regulated or fast-changing environments
Learning ecosystem design for AI-enabled and platform-connected delivery
Across our work, we help clients shift from course-centric learning to a more agile ecosystem built around performance, skills visibility and workforce adaptability.
Our accelerators:
Case studies
The team
Explore our people and performance services:
Our latest thinking
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