Consumer & Health

In a connected world, insight gained in one sector creates value across them all. EY teams bring deep sector knowledge across Consumer Products, Retail, Health and Life Sciences to help organizations act with confidence and make faster, smarter decisions that translate consumer insights into long-term value.

Our latest thinking

As AI moves from advice to authority, who defines its limits?

Find out how the use of AI is shifting from assistive to autonomous, led by the choices of everyday people.

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How to shape the future of AI in consumer products

Companies should embrace a spectrum of AI scenarios to drive innovation, efficiency and resilience in an uncertain landscape. Learn more.

Will the future of retail be led by humans or AI?

Discover the future of retail and the essential balance between AI innovation and a human-centric approach.

How will you deliver the care that consumers want as they age? 

EY research shows aging consumers want digital, home-based care over institutions. Explore insights to transform aging care models. Learn more.

How next-generation CRM will reshape the life sciences commercial model

CRM must evolve from analogue maps to real-time GPS for pharma. Unlock deeper insights—transform your customer engagement now. Read more.

Mind the productivity gap: The public sector potential (PDF)

PDF Report: Public sector productivity is one of the defining issues of our time, with slow growth costing the UK economy £80bn a year in lost output.

How UK retailers and brands must tackle declining consumer confidence

UK consumer confidence has decreased, but retailers and brands can win loyalty and trust through renewed customer value propositions. Read more.

How to transform care models to deliver better mental health care

New EY research reveals four key areas for health organizations to enhance mental health access, experience and outcomes. Discover actionable insights today.

    On demand webcast: Retail 3.0 growth in the age of AI

    Watch our on‑demand webcast for key insights into smart stores, personalisation at scale and emerging technologies like neurosymbolic AI. Explore our findings to future‑proof your retail strategy, leverage emerging opportunities and drive growth.

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    Why consumer and health companies look to divestments to strengthen their core

    Read our report on why divesting non-core assets and focussing on key strengths empowers consumer and health companies to drive shareholder value and long-term success. 


    The changing shape of UK independent healthcare

    Find out how independent health providers remain competitive in a market where new entrants are disrupting the landscape and offering new and ever enticing incentives to attract patients, corporate clients, insurers and practicing consultants.


    EY Partner Ecosystem

    EY harnesses a connected ecosystem of strategic alliances and partnerships to co-create value and deliver comprehensive technology solutions and business outcomes for our clients.