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How EY can help
The imperative for sellers: address data readiness early
Good data readiness combines high-quality data, strong reporting capability and clear alignment between operational metrics and financial outcomes.
Achieving this is often challenging. Growth through acquisition can leave data fragmented across systems, whilst limited operational transparency slows decision-making and makes it reactive. Many assets also struggle to track and evidence the true impact of value creation initiatives. Left unresolved, these issues surface during diligence, undermining credibility at the point of greatest scrutiny.
Early data exit readiness also delivers benefits well before a sale. Reliable, well-aligned data improves decision-making during ownership, enabling management to identify opportunities, allocate capital more effectively and course correct sooner. These capabilities strengthen performance ahead of exit and carry through into a more credible and controlled sale process.
If data issues are not addressed, they will erode value at sale. The closer these problems are left to exit, the greater the impact on valuation, timing and deal certainty. Late remediation weakens buyer confidence and increases friction during diligence.
By contrast, early access to verified and consistent data reduces perceived risk and attracts stronger buyer interest. Securing data readiness at least 12 months, and ideally 24 months, before exit also allows management to demonstrate a sustained track record of data-driven decision-making and maintain momentum through the sale process.
Real-world case studies: enhanced data readiness in action
In one exit scenario, a PE-backed fast-growing international technology asset was being prepared for sale but faced challenges due to historic issues with billing data. Reporting was manual and error-prone, which resulted in limited visibility of key value drivers (i.e., churn, retention, cross-sell). These issues made it difficult to clearly explain growth drivers and performance trends to potential buyers. Following a focussed data review and remediation effort, which involved re-building five years of transaction data and cleansing anomalies, the asset was able to present a clear and coherent growth story of increased retention, international expansion and cross-sell supported by reliable data. The exercise reduced churn by approximately 20%, resulting in increased net retention and a successful exit at a 10-times multiple and five-times the original investment.
In another case, an investor supported an asset in strengthening its business-as-usual (BAU) reporting in advance of a planned exit. The business had grown through acquisitions, with five separate business units operating on different enterprise resource planning systems (ERPS), with limited visibility of performance across the group. Preparation began 24 months before sale, with a focus on building a robust solution to support BAU reporting and value-creation initiatives. This early action enabled clearer insight into operational KPIs and commercial drivers, which enabled the business to identify “at-risk” customers and reduce churn by 5%, as well as undertake a pricing optimisation on underperforming customer segments. These two value-creation levers alone resulted in a 15% increase in EBITDA. Upon exit, management had an established fact base to reference and leveraged it to prove the value added and create a stronger, more defensible equity story.