Photographic portrait of Maureen Robson-Norman

Maureen Robson-Norman

EY UK&I ServiceNow Leader; Partner, Technology Consulting, Ernst & Young LLP

Energetic leader. Mum to two girls (and Dave the cockapoo). Home cook and foodie. Strength training enthusiast.

With over 25 years of industry and consulting experience, and almost 10 years’ ServiceNow experience, Maureen leads the ServiceNow team in the UK and Ireland, and helps businesses unlock the full potential of the ServiceNow platform.

Prior to joining the EY organisation, Maureen founded and led a ServiceNow partner consultancy organisation, which focussed on delivering ServiceNow at scale, at pace and out of the box for many global customers. 

Her professional career started in HR and progressed into business consultancy before focussing on large-scale organisational transformations, enabled by technology and delivering success through the engagement and development of people.

Maureen holds an MBA from Northumbria University Business School.

How Maureen is building a better working world

“I strive to make work meaningful for everyone. I am incredibly passionate about supporting individuals to be the best that they can be, fostering the growth and development of our people to maintain the exceptional services we deliver. I care about open-mindedness, innovation and bringing about a positive change in ways of working.”

Leading and growing EY whyaye to drive technology-enabled change in organisations is one of my proudest achievements to date.”

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