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What the FCA’s final Consumer Duty rules mean for your firm

In this webcast we discussed the Financial Conduct Authority’s (FCA) approach to supervising the Consumer Duty, industry readiness and the impacts of the final rules and implementation deadline.

Following on from our previous Consumer Duty webinars, our distinguished industry panelists discuss the FCA’s final rules on Consumer Duty during this session.

Panelists:
  • Sheldon Mills, Executive Director of Competition and Consumer, Financial Conduct Authority
  • Matt Hammerstein, Chief Executive Officer, Barclays Bank UK 
  • David Nancarrow, Chief Compliance Officer, M&G
  • Ed Harley, Global Head of Legal and Compliance, Fidelity International
  • Jackie Bennett, Senior Advisor, UK Finance
Topics discussed include:
  • An update from the FCA on the key focus areas for firm’s implementation plans
  • Reflection on the requirement for Board approval of implementation plans due for 31 October 2022; the significant amount work that needs to be completed with nine months to go and the implementation for open book products in July 2023
  • Insights from industry on what Consumer Duty means for their markets, including the progress of implementation plans, challenges and opportunities arising

Presenters

Christopher Woolard CBE
Partner, Financial Services Consulting, Ernst & Young LLP; EY UK FinTech Leader; EY Global Financial Services Regulatory Network Chair; EY EMEIA Financial Services Regulation Leader
Heather Alleyne
Partner, Financial Services, Ernst & Young LLP

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