Topics – Output tax liability – supplies made through Amazon marketplace – mistakenly treated as a non-established taxable person
HBS Enterprises Ltd
The First-tier Tribunal (FTT) has released its decision in this case concerning VAT assessments raised by HMRC against HBS Enterprises Ltd (HBS) for supplies made through Amazon marketplace in respect of the quarters ending May 2023, August 2023, November 2023 and February 2024.
HBS is a UK registered business engaged in online retail sales via marketplaces such as Amazon and eBay, with all goods fulfilled from within the UK. During the relevant periods, HBS made a large number of sales through Amazon, and Amazon generated detailed VAT Transaction Reports identifying, among other things, which party it considered was responsible for accounting for VAT.
For certain transactions, Amazon treated itself as responsible for collecting and remitting the VAT. From September 2023 onwards, the volume of these transactions increased dramatically because Amazon treated HBS as a non-established taxable person (NETP), meaning it considered that the ‘online marketplace deeming provisions’ applied. As a result, HBS treated those transactions as zero-rated on its VAT returns, on the basis that Amazon was accounting for VAT directly to HMRC. HBS’s position was influenced by the fact that HMRC systems had incorrectly identified it as a NETP, including displaying an incorrect address associated with non-UK traders.
Having identified the error, HMRC subsequently raised assessments for additional output VAT on the basis that the sales should not have been treated as zero-rated.
HBS asserted that:
- The assessments incorrectly added VAT to transactions upon which it had already accounted for the VAT. In other words, although HMRC had intended just to correct the treatment of those supplies that HBS had treated as zero-rated, in fact their calculations double counted the output tax upon transactions on which HBS had already accounted for VAT
- The assessments wrongly assessed HBS for VAT on transactions where Amazon had already accounted for VAT. This was as a result of HMRC’s own error in identifying HBS as a NETP; the assessments would therefore result in unlawful double taxation. HBS did however accept that it was at all times a taxable person in the UK
- The assessments incorrectly treated non-UK transactions as standard rated taxable supplies
- The assessments were not made to best judgment; HMRC did not check with Amazon whether it had accounted for VAT on the transactions, the Officer did not check whether some part of HMRC had treated HBS as a NETP or why, and he had not analysed the underlying evidential material properly
HMRC argued that the principle behind the assessments was to assess output tax on the Amazon transactions that HBS had treated as zero-rated. It did not accept that the assessments had failed to do this. Also, the fact that Amazon may have accounted for VAT on certain transactions does not change the legal position that those transactions were not made by a NETP and HBS must account for VAT on its supplies. Finally, the assessments were made to best judgment.
The FTT recalled that VAT is chargeable on taxable supplies of goods or services made in the UK by a taxable person in the course of business under section 4, VATA94. A taxable person is one who is registered or required to be registered under VATA94, and such persons must account for output tax on their supplies and may deduct input tax to determine their net liability. Section 7, VATA94 provides that supplies of goods are made in the UK only if the goods are located in the UK at the time of supply; accordingly, exports are generally outside the scope of UK VAT. Section 73, VATA94 empowers HMRC to assess VAT where it considers returns to be incorrect, and such assessments may be appealed to the Tribunal. Of particular importance in this case are the online marketplace provisions in section 5A, VATA94, under which, in certain circumstances involving non-UK sellers, supplies are deemed to have been made first to the marketplace operator and then to the customer, with the operator bearing the liability to account for VAT.
The FTT firstly considered whether HMRC’s assessments correctly calculated HBS’s VAT liability. It found that HMRC had made a fundamental computational error. Although HMRC intended to assess output VAT only on the Amazon sales that HBS had treated as zero-rated, in practice it calculated VAT by reference to total Amazon sales and added that amount to the VAT already declared in HBS’s returns. This resulted in double counting, as HBS had already accounted for VAT on all other sales. The only amounts excluded from its returns were the ‘Amazon responsibility transactions’, the value of which was significantly smaller in earlier periods. The FTT concluded that the assessments had substantially overstated the tax due because they failed to isolate the specific transactions that had been treated as zero-rated.
The FTT then considered HBS’s core argument that it should not be liable for VAT on the UK transactions classified by Amazon as its responsibility. HBS argued that Amazon had undertaken to account for VAT, and that any additional assessment would result in double taxation, particularly as Amazon had deducted VAT from HBS’s proceeds. The FTT rejected this argument, holding that, as a matter of law, HBS was a UK established taxable person throughout the relevant period, meaning that the marketplace deeming provisions in section 5A did not apply. Consequently, the supplies in question remained supplies made by HBS and it was obliged to account for output VAT. The fact that Amazon may have accounted for VAT did not discharge HBS’s liability, because Amazon would have done so on the mistaken basis that it was the ‘deemed supplier’. Any such accounting would therefore relate to Amazon’s own perceived liability, not HBS’s actual liability under the law. Similarly, any errors by HMRC in misclassifying HBS as a NETP did not alter the legal analysis of the supplies or HBS’s statutory obligations.
However, the FTT accepted an important distinction in relation to non-UK transactions. It found that a number of the ‘Amazon responsibility transactions’ were genuine exports. Under section 7, VATA94, such supplies are treated as made outside the UK and therefore fall outside the scope of UK VAT. Accordingly, they do not give rise to UK output tax. The FTT concluded that HMRC had incorrectly treated these transactions as taxable. For the earlier periods (May and August 2023), all the Amazon responsibility transactions were non-UK supplies, meaning that HBS’s original VAT returns were correct and no additional VAT was due. For the later periods (November 2023 and February 2024), only some of the transactions were non-UK supplies, requiring a revised calculation to exclude those amounts and identify VAT only on the remaining UK transactions.
On the issue of ‘best judgment’, the FTT found that HMRC had satisfied the relevant legal standard. Although the assessments were flawed in calculation and the officer had not investigated all aspects of HBS’s assertions – such as whether Amazon had actually remitted VAT or the reasons for the NETP misclassification – the FTT accepted that the officer had acted honestly and made a genuine attempt to determine the tax due. Under principles established through prior case law, this was sufficient to meet the statutory requirement, and the existence of errors did not invalidate the assessments. Instead, the FTT exercised its jurisdiction to substitute or vary the amounts to reflect the correct tax liability.
In conclusion, the appeal was allowed in part. The FTT set aside the assessments for the May 2023 period entirely and for August 2023 except for an unrelated input tax adjustment, on the basis that no additional VAT was due. The assessments for November 2023 and February 2024 were varied, with directions for the parties to recalculate the correct output tax by excluding non-UK transactions and applying VAT only to UK sales that had been wrongly treated as zero-rated.
Comments: This decision underscores that VAT liability depends on the correct application of statutory rules to the supplier’s status and the nature of the supply and cannot be displaced by mistaken treatment by intermediaries or administrative errors by HMRC, even where this results in apparent inequity for the taxpayer. Businesses should ensure they correctly identify who is legally responsible for accounting for VAT on marketplace sales, rather than relying solely on platform classifications.
For further information please contact Andy Jones.