Photographic portrait of Maya N Smallwood
At EY, we understand that our purpose of building a better working world is powered by the people who go to work every day. They dedicate hours and hours to accomplish extraordinary things – let’s make their experience at work extraordinary too.

Maya N. Smallwood

EY Global PAS Employee Experience Leader

Exploring the intersection of art, science and client experience. Human-centered design student. Mother of a girl with big dreams and a smart mouth.

As EY Global Employee Experience Leader, Maya is helping EY clients design and curate extraordinary experiences that unleash human power through transformation, determined to make work personally meaningful and deliver long-term value. Her work with organizations shifts the “lens” of business transformation from intangible results achieved with people-centricity and workforce development, to measurable value achieved through these investments.

Additionally, Maya leads change through operating model, technology-enabled and digital transformation for some of the largest multinational companies in the consumer, hospitality and tourism, health and life sciences and energy sectors.

Maya has gained a Bachelor of Arts degree in Human Communication at New Mexico State University and additional multidisciplinary graduate-level studies in human communication, business administration and labor relations at Penn State University.

How Maya is building a better working world

Maya collaborates with clients to develop strategies, approaches, internal networks and content that shift workforce behavior and mindsets, drive process and technology adoption and leverage data-driven insights to improve decision-making and business outcomes. Her work has helped clients to deploy new digital and technology solutions, improve workforce performance, and drive higher employee engagement through empathetic and resonant communication. 

Contact Maya