EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Recent Searches
Office
Vancouver, Canada
Megs is a Director with the Customer Strategy & Innovation team at EY Design Studio.
Originally from Scotland, Megs brings 10 years of design consulting experience from EY and other professional services organizations. She is experienced in service design, customer strategy, design research and human-centered transformation programs. Megs thrives when driving complex projects or addressing sticky cross-functional problems.
On programs of work, Megs helps in managing multiple design teams to provide strategy, service, product and design outputs and outcomes. She loves playing the bridging role between the C-suite, business functions, consultants, designers and end users.
Megs has a Master’s in International Business from Toulouse Business School and a First-class Economics degree from the University of Leeds.
How Megan is building a better working world
“It’s easy to say you are customer-centric, but helping create the conditions for professionals to provide exceptional customer experiences is much more challenging. It is my mission to revolutionize everything from org charts, operating models, decision making processes, technology and culture to foster customer-focused innovation. My job is not complete until everyone is comfortable and can adopt a user-centric approach to business decision making.”