Totally Group

Totally PLC
Greenbrook Healthcare (Hounslow) Limited
Vocare Limited
All In Administration (together ‘the Companies’)

On 6 June 2025 the Companies entered Administration and Timothy Vance and Samuel James Woodward, partners of EY-Parthenon’s Turnaround and Restructuring team, were appointed as Joint Administrators the (“Joint Administrators”). The appointments were made by the Companies’ Directors under the provisions of Paragraph 22(2) of Schedule B1 to the Insolvency Act 1986. As licensed Insolvency Practitioners, they are bound by the Insolvency Code of Ethics when carrying out all professional work relating to the Administration.

Shortly following their appointment, on 8 June 2025, the Joint Administrators completed a sale of the business and certain assets of the Companies to PHL Group G1 Limited, PHL Group V1 Limited and PHL Group Finance Limited, and the businesses are continuing to trade under new ownership.

Communications

The Joint Administrators will provide the required written notice to all known creditors and members of the Companies as at the date of their appointment. All reports and other applicable communications will be made available for viewing and downloading from this website.

Queries specifically relating to the Administration should be emailed to TotallyGroupAdmin@uk.ey.com.

Creditors/suppliers

Please note that debts incurred by the Companies before the Joint Administrators’ appointment will rank as unsecured claims against the Companies. Any sums due to the Companies arising after the Joint Administrators’ appointment must be paid in full and without set-off against any debts incurred by the Companies prior to their appointment.

If you wish to make a claim as a creditor, you may do so by requesting a Unique ID by sending an email to TotallyGroupAdmin@uk.ey.com. Alternatively, you may complete and return the proof of debt claim form located in the ‘Companies Documents’ section below and send it by email to TotallyGroupAdmin@uk.ey.com. Please ensure that all documents in support of your claim are provided alongside your proof of debt claim form.

Employees 

All employees of the Companies have been contacted separately by the Administrators.  

Media

For all media enquiries, please contact rlander@uk.ey.com, seetle.dool@uk.ey.com and chris.brown@uk.ey.com

Timothy Vance is licenced in the United Kingdom to act as an Insolvency Practitioner by The Institute of Chartered Accountants of Scotland. Samuel James Woodward is licenced in the United Kingdom to act as an Insolvency Practitioner by The Institute of Chartered Accountants in England and Wales. As Insolvency Practitioners, they are bound by the Insolvency Code of Ethics in carrying out all professional work relating to the appointment.

The affairs, business and property of the Companies are being managed by the Joint Administrators, Timothy Vance and Samuel James Woodward who act as agents of the Companies only and without personal liability.

The Joint Administrators may act as data controllers of personal data as defined by the UK General Data Protection Regulation (as incorporated in the Data Protection Act 2018), depending upon the specific processing activities undertaken.  Ernst & Young LLP and/or the Companies may act as a data processor on the instructions of the Joint Administrators.  Personal data will be kept secure and processed only for matters relating to the Joint Administrator’s appointment. The Office Holder Data Privacy Notice can be found at www.ey.com/uk/officeholderprivacy.

Privacy Collection Notice

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The ey.com Privacy Statement explains: (i) why EY needs your personal data; (ii) how EY stores and uses, and how you may access and correct your personal data; (iii) how you can lodge a complaint regarding the handling of your personal data; and (iv) how EY will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us.

By providing your personal data to us, you consent to the collection, use, storage and disclosure of that personal data as described in the ey.com Privacy Statement.

When you provide personal data about other individuals to EY, you confirm that you have: (i) notified those other individuals about the collection and processing of their personal data; (ii) obtained their consent for the collection and processing their personal data (where required by law); and (iii) provided them with the ey.com Privacy Statement.