- Continued technology investment is key to employee experience
India, 1 June 2021: In India, 85% employee respondents believe their productivity can be accurately measured irrespective of location, according to the EY 2021 Work Reimagined Employee Survey.
The survey – one of the largest global surveys of its kind – canvassed the views of more than 16,000 employees across 16 countries and multiple industries and job roles. It includes 496 employees from India and explores employee attitudes and experiences to work throughout the pandemic and into the “next normal”.
Given the choice, 69% employee respondents in India would choose flexibility in when they work. By comparison, 76% want flexibility in where they work. However, globally, 54% employees want flexibility in when they work and 40% want flexibility in where they work. On average, employees would want to work between two and three days remotely after the pandemic. About 38% employees said they want a shorter working week altogether, while 65% want their employer to provide flexible timing for work.
Anurag Malik, Partner, People Advisory Services, EY India, said, “The COVID-19 pandemic has shown that flexibility can work for both employees and employers, and flexible working is the new currency for attracting and retaining top talent. Employers who want to keep the best people now and in the next normal will need to put flexible working front and center of their talent strategy and accordingly redesign their work models to increase flexibility for their employees.”
Despite the apparent willingness to move jobs for more flexible working arrangements, most respondents in India (91%) say they are satisfied with their jobs. However, globally, 76% employees say they are satisfied with their jobs. Also, more than half (54%) of the employees surveyed from around the world would consider leaving their jobs post the COVID-19 pandemic if they are not afforded some form of flexibility in where and when they work.
Work from anywhere requires increased technology investments
The prospect of increasingly widespread flexible working is leading to more demands for technology, both on-site and in the home office. 74% of respondents say they want better technology in the office (e.g. faster internet and videoconferencing), almost half (45%) say they want companies to upgrade at-home hardware (e.g. extra monitors and headsets), and almost the same proportion (44%) would like re-imbursement for high-speed internet/phone expenses. However, despite the shift toward new ways of working and the rapid adoption of virtual meeting technology, a vast majority, i.e. 90% (globally 67%) would like to travel for business moderately to extensively after the COVID-19 pandemic.
The survey also canvassed attitudes to existing work practices, with employee respondents broadly positive about the impact of remote working. 63% respondents in India felt that if company subsidy for home office set-up is provided by the employer, it would make their work life much easier.
Health and safety
The survey also explored employee respondents’ views on the COVID-19 vaccine and found that 84% (globally 61%) want their company to make vaccination a pre-requisite for working from the office. Attitudes toward vaccinations vary between geographies.
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About the survey
The 2021 EY Work Reimagined Employee Survey was conducted in March 2021 and received 16,264 responses from 16 countries across 23 industries. Millennials represented more than half of all respondents. In India, there were 496 respondents.
The survey was conducted using a third-party panel and targeted employees who work for organizations with at least 500 employees.
Participant responses ranged from 21 years to 65 years plus, with responses from senior leaders and individuals at all different functions.