COVID-19 enterprise resilience

We know we can't control the forces of nature, but we can control how we respond. Supported by our latest insights, the EY Enterprise Resilience Framework helps you enhance your business’s resilience and reframe your future – now, next and beyond.

Contact us for support through these volatile times

    Resilient enterprise: Globe
    Resilient enterprise: Leading through uncertainty and complexity: Business Disruption
    Employee health and wellbeing
    Talent and workforce
    Customer and brand
    Financial and investor
    Risk
    Government and public
    policy
    Technology and infosec
    Insurance and legal disputes
    Supply chain and global
    trade

    COVID-19 Enterprise Resilience Framework

    Resilient enterprise

    Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.

    Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.

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    Employee health and wellbeing

    What matters most:

    • Promoting employee safety and wellbeing
    • Public health information
    • Support for impacted employees
    Explore

    Talent and workforce

    What matters most:

    • Employee relations
    • Talent initiatives
    • Business traveller
    Explore

    Customer and brand

    What matters most:

    • Safety-based customer experience
    • Direct to consumer and e-retail
    • Packaging and delivery innovation
    Explore

    Financial and investor

    What matters most:

    • Liquidity, cash flow, credit and capital
    • Regulatory/disclosures
    • Investor trust
    • Tax strategies and tax accounting
    Explore

    Risk

    What matters most:

    • Enterprise risk planning
    • Risk identification
    • Scenario planning
    • Continuity and recovery
    • Response and monitoring
    Explore

    Government and public policy

    What matters most:

    • Geopolitical risks
    • Country risks
    • Regulatory changes
    • Leadership and public policy engagement
    • Sustainability
    Explore

    Technology and infosec

    What matters most:

    • Infrastructure framework
    • Cyber resilience
    • Digital customer channels
    Explore

    Insurance and legal disputes

    What matters most:

    • Business interruption
    • Supply chain claims
    • Legal and contract disputes
    • Event cancellation
    Explore

    Supply chain and global trade

    What matters most:

    • Supply chain resilience
    • Third-party service providers
    • Sustainability
    Explore

    Employee health and wellbeing

    What matters most:

    • Promoting employee safety and wellbeing
    • Public health information
    • Support for impacted employees
    Explore

    Talent and workforce

    What matters most:

    • Employee relations
    • Talent initiatives
    • Business traveller
    Explore

    Customer and brand

    What matters most:

    • Safety-based customer experience
    • Direct to consumer and e-retail
    • Packaging and delivery innovation
    Explore

    Financial and investor

    What matters most:

    • Liquidity, cash flow, credit and capital
    • Regulatory/disclosures
    • Investor trust
    • Tax strategies and tax accounting
    Explore

    Risk

    What matters most:

    • Enterprise risk planning
    • Risk identification
    • Scenario planning
    • Continuity and recovery
    • Response and monitoring
    Explore

    Government and public policy

    What matters most:

    • Geopolitical risks
    • Country risks
    • Regulatory changes
    • Leadership and public policy engagement
    • Sustainability
    Explore

    Technology and infosec

    What matters most:

    • Infrastructure framework
    • Cyber resilience
    • Digital customer channels
    Explore

    Insurance and legal disputes

    What matters most:

    • Business interruption
    • Supply chain claims
    • Legal and contract disputes
    • Event cancellation
    Explore

    Supply chain and global trade

    What matters most:

    • Supply chain resilience
    • Third-party service providers
    • Sustainability
    Explore
    Staff at event

    Join our COVID-19 webcasts

    Join EY professionals and others on our webcasts, live and on-demand, covering supply chains, employee health, public policy, risk, information security and much more.

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      EY COVID-19 response team

    Has the pandemic put your career on pause?


    We want to help anyone whose career has been impacted by COVID-19, whether or not you’re looking for a career with EY. Learn how our recruiters could help you rebuild your working world.

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    In challenging times, we’re #BetterTogether to build a better working world.

    Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.

    Find out more

    Contact us for support through these volatile times

    Talk to one of our professionals about how we can support you during the COVID-19 outbreak.