Intelligent automation (IA) refers to the integration of robotics with multiple components from different emerging technologies.
Robotics is transforming the efficiency of every organizational function from finance, tax, HR, and IT to supply chain, regulatory compliance and customer care. We’re not talking industrial or companion robots, of course, but rather software robots that operate as virtual employees, reliably automating manual, repetitive tasks at scale.
When robotic, intelligent and autonomous systems are integrated, the result is intelligent automation, widening the scope of potential tasks and processes that can be automated. This powerful combination brings transformation across the whole spectrum of emerging technologies such as artificial intelligence, blockchain and the internet of things.
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Case study: How AI helped an IT major improve its vendor interaction experience
A global IT company strengthened its vendor relationships through improved quality of interactions and minimized operational costs
Providing an Artificial Intelligence enabled interactive experience
EY developed an agile vendor management solution on ASpace to respond to vendor queries on a real-time basis
A smart experience that is better for vendors and the business
Deployment of ASpace resulted in an improved vendor experience score and reduction in manual effort
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