Intelligent automation

Intelligent automation (IA) refers to the integration of robotics with multiple components from different emerging technologies.

Robotics is transforming the efficiency of every organizational function from finance, tax, HR, and IT to supply chain, regulatory compliance and customer care. We’re not talking industrial or companion robots, of course, but rather software robots that operate as virtual employees, reliably automating manual, repetitive tasks at scale.

When robotic, intelligent and autonomous systems are integrated, the result is intelligent automation, widening the scope of potential tasks and processes that can be automated. This powerful combination brings transformation across the whole spectrum of emerging technologies such as artificial intelligence, blockchain and the internet of things.

We’ve collected our best insights on this transformative topic impacting our clients.

Case Study
The better the question The better the answer The better the world works
Case Study

Case study: How AI helped an IT major improve its vendor interaction experience

A global IT company strengthened its vendor relationships through improved quality of interactions and minimized operational costs

Case Study
The better the question The better the answer The better the world works
Case Study

Are you supporting tomorrow's vendor management with yesterday's technology?

Vendor management receives a technology transformation with AI.

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Vendor management - Technology  transformation with AI
Case Study
The better the question The better the answer The better the world works
Case Study

Providing an Artificial Intelligence enabled interactive experience

EY developed an agile vendor management solution on ASpace to respond to vendor queries on a real-time basis

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An agile vendor management solution on ASpace
Case Study
The better the question The better the answer The better the world works
Case Study

A smart experience that is better for vendors and the business

Deployment of ASpace resulted in an improved vendor experience score and reduction in manual effort

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An improved vendor experience score via ASpace

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