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Explore the 'GenAI in tax: The next wave' podcast for insights from EY teams on how AI transforms tax compliance and strategy
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Strengthening customer relationships
AI is also enhancing client engagement and satisfaction. Through chatbots and automated client communications, firms can offer personalized services that cater to individual client needs. This proactive approach to client management fosters stronger relationships and improves overall efficiency. By leveraging AI, businesses can ensure that their clients feel valued and understood, which is essential for long-term success.