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Rakesh Kaul Punjabi is a Partner in Technology Consulting at EY India. With nearly 30 years of experience in business and technology transformation, he leads Managed Services across India and Africa. He helps organizations move beyond traditional outsourcing by combining technology, AI, industry expertise and operational excellence, enabling measurable business outcomes.
A strong advocate of practical and responsible AI adoption, he previously led AI transformation across EY India, establishing initiatives such as AIVarsity, an award-winning AI learning program, the GenAI Studio, and AI-powered assets that help clients rethink work, talent and operating models. Rakesh has led large-scale transformation programs across India, Southeast Asia, Africa, the Caribbean and the Middle East. His work has also contributed to national digital public infrastructure initiatives, including supporting Morocco’s adoption of the MOSIP digital identity platform.
Rakesh holds an Executive Master's in International Business and a Bachelor's in Industrial Electronics Engineering.
How Rakesh is shaping the future with confidence
The question facing organizations today is no longer whether change is coming, but whether they can build the capability to adapt continuously. I believe the future belongs to organizations that treat operations as a strategic advantage rather than a back-office function. By bringing together people, AI, data and governance, organizations can build intelligent operating models that enhance performance, strengthen resilience and create lasting value. My goal is to help clients create organizations that continuously learn, improve and deliver meaningful outcomes for customers, employees and society.